Articles on: DingDoong

Pickup choice & Pickup avaibility

Requirements



You need to DingDoong in your theme so all your settings for store pickup will work in storefront

If you haven't enabled our app yet, please follow the steps in How to embed app in Dashboard


Pickup choice



Once you enable the pickup, you'll need to configure the type of pickup scheduling you'd like to offer your customers. You can choose from three options:

Single Date

Date with Exact Time

Date with Time Range

After selecting the type of pickup scheduling you want to set up, go to Pickup Availability to define your pickup working days and the times you offer to customers.




Single date



If you provide store pickup to customers on a specific date without specifying a time, in Pickup Availability, simply select the days you offer pickup and define your working days.

DingDoong allows you to choose from the following options:

Offer pickup every day of the week.

Offer pickup on specific days of the week.

Offer pickup on specific dates of the year.




Date with exact time & Date with time range



With these two options, our app allows you to set pickup times in two different ways: Fixed Time and Time Range.




Add fixed time



To add a time, please select your desired time *(in 12-hour format)* and click Add Time.



Add time range



To save you time on manually adding pickup times, we offer a Pickup Slot Interval feature with fixed time ranges of 10, 15, 20, 30, and 60 minutes.

Simply select your desired start and end times, and the system will automatically handle the intervals for you.



Eg. If you select a pickup slot interval of "Every 10 minutes" from 9:00 AM to 6:00 PM, the system will automatically create slots in your storefront like this: 9:00 - 9:10, 9:10 - 9:20, and so on.

You also have the option to create a custom time range by choosing the "Custom" pickup slot interval.

To add a time range, select your desired time range and click Add Time.

Updated on: 19/11/2024

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