Sync product to Facebook/Meta Catalog

When your account has Full Control access the Catalog

🛡️ Permission Checklist: Facebook Catalog

1️⃣Step 1: Connect Facebook Account

1. Click Connect next to “Connect your Facebook account”.
2. A Meta popup will appear — log in using the Facebook account that has admin access to your Business Manager.
3. Grant FeedNexa the required permissions:

• • Manage your business
  • Manage product catalogs

4. Once connected, your Facebook account will be displayed in the panel.

2️⃣Step 2: Choose Business Account

1. After a successful login, you’ll see a list of available Facebook Business Managers linked to your account.
2. Select the Business Manager that owns the Commerce Account

3. Choose or Create a Catalog

In the Choose catalog dropdown, you have two options:

Create new catalog (Recommended)

• FeedNexa will create a new Facebook Product Catalog specifically for your product feed.
• This avoids conflicts with catalogs created by other apps

Select an existing catalog

You can choose from the list of existing catalogs in your Business Manager.

The list includes:

• Catalog name
• Catalog ID (shown in parentheses, e.g., 72172233861193)
• Catalogs previously created by FeedNexa (usually prefixed with “FeedNexa”)

⚠️ Important:If you select an existing catalog:All synced products will be added directly into that catalog.If a product with the same Content ID already exists, FeedNexa will overwrite (replace) that product.This may affect:Existing Facebook or Instagram shops using that catalogOngoing Dynamic Ads campaignsProduct groups or sets using old data👉 Only choose an existing catalog if you fully understand how it is being used in your ads or shop.
Otherwise, creating a new catalog is the safer option.

3️⃣Step 3: Set up Meta Catalog Settings

In this step, you'll configure how your products sync to Facebook (Meta) Catalog using FeedNexa.

🔹 Select Products

Choose which products to sync:

• All products: Sync your entire product catalog.
• Include collections: Optionally sync specific collections only

🔹 Marketplace Settings

Define how your products will be displayed on Facebook/Instagram:

• Country of sale: Choose the primary market for your catalog
• Currency: Select the currency to be used in the feed
• Language: Choose the language for product titles and descriptions

📝 These settings ensure your product data matches Facebook’s marketplace requirements.

🔹 Schedule Auto-sync

Choose when to automatically sync your Shopify products to Meta Catalog:

• Daily: Sync once per day (you can choose the time).
• Weekly: Sync once per week.
• Real-time: Sync immediately after product changes.

🔄 We recommend using Daily sync at off-peak hours to ensure consistent product updates with minimal delay.

4️⃣Step 4: Complete

1. Click Finish Setup.
2. FeedNexa will begin syncing your products to the selected Meta Catalog

Sync Completion Overview

After the sync is completed, this screen will show you:

1. Number of successfully synced products

This is the total count of products and variants that were added to your Facebook/Meta Catalog without any issues.

2. Number of invalid products

These are products or variants that could not be synced because they did not meet Facebook’s requirements.

You can click View issues to see the list of invalid items and fix them.

🎟️Manage Products in FeedNexa

Once you have completed syncing products to Meta Catalog, you can manage and monitor all synced items directly from the Product dashboard.

Filter Meta channel on Products page

Manage Products

🔍 Review Your Meta Catalog After Syncing with FeedNexa

Once your products have been synced via FeedNexa, it’s important to review your Meta Catalog to ensure everything is working properly.

1. Go to Commerce Manager

• Visit: https://www.facebook.com/commerce_manager
• Select the Business Account and the Catalog you just synced to via FeedNexa.

2. Check Your Products

• In the left sidebar, click Catalog > Items.
• You should see your Shopify products listed.
• Each item should have:
• Product titlePriceImageAvailabilityDescription

✅ If products are missing or incomplete, go back to FeedNexa and re-trigger the sync.

Don't have permission to create a catalog? Use a Feed URL instead. Product feeds

Updated on: 01/12/2025