Articles on: DingDoong

What happens if my customers add 2 products to the cart, one only available for delivery and the other only for store pickup?

DingDoong are so regretful to inform that the case is currently not supported by our app, hence the date&time picker would be hidden on the cart page until buyers pick the products activated by the same rules.

We do this to minimize merchant losses if they are unable to meet the conflicting requests in the event that buyers pick either delivery or pickup method.

👉**Other scenarios should be taken into consideration:**

Customers add product A, product B in the same cart. Product A is enabled by Delivery rules, Product B has no rules applied on it. DingDoong would display Delivery date & time at the storefront on the cart page for customers to pick.

Customers add product A, product B in the same cart. Product A is enabled by Store Pickup rules, Product B has no rules applied on it. DingDoong wouldn't display any methods for customers to pick.

Updated on: 19/11/2024

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