Articles on: Synctrack - Returns Drive

Add Return widget to Order status page

Add a “Return Request” widget to the new Customer account → Order status page to help your customers submit return requests quickly.

Prerequisites for feature to work


A prerequisite to adding the Returns widget to the Order Status page in Shopify’s Account page is that the merchant must select New customer account login


Step 1:


Navigate to Return page -> Add return request widget to order status page section -> Click on Add widget button.

Step 2:


On the Order status page, click the Add app block button in the section you want to add. Then select the Synctrack Returns button and then click the Save button.

Updated on: 02/06/2025

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