Articles on: Omega Facebook Multi Pixels
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⚙️ App Checklist

Ensure everything is set up for success


1. Enable App Embed

Your events won’t fire unless the App Embed is toggled ON in your theme editor.


Theme App Extension (TAE) is Shopify’s new, safer, and easier way to connect third-party apps (like Omega) to your Online Store.

Instead of manually inserting code or snippets, you can now enable the integration directly through the theme editor — no coding needed.

  1. Go to  Shopify Customize Theme
  2. Go to App embeds section and toggle ON Omega Facebook Pixel
  3. Click Save.



💡 FAQ: Why is this necessary?

There are multiple benefits:

  • Keeps the app fully compatible with Shopify Online Store 2.0.
  • Reduces manual theme access requests.
  • Automatically cleans up code upon uninstallation (no leftover snippets).
  • Ensures you’re always using the latest version of the app embed.



2. Define a timezone

Match Omega's timezone to your Meta Ads account so timestamps line up in Events Manager.


  1. Open the app → Settings → General section.
  2. Select your timezone (e.g., Ho Chi Minh, Asia (GMT +07:00)).
  3. Click Save.

✅ Result: Event timestamps match between Omega and Facebook.

What happens if I don’t set this up?

If timezones don't match, events shift by hours in Meta reports:

  • A 1 a.m. purchase in your timezone shows up the day before in Ads Manager.
  • Events timestamped ahead of your ad account's timezone can be rejected outright.

❌ These mismatches can cause inaccurate reports and confusion in attribution.



3. Choose the right pixel

Don't put the same Pixel ID in Omega and another pixel install apps. You'll get duplicate events, inflated audiences, and confused attribution in Ads Manager.


Common places users forget to remove the pixel from:

  • Facebook Sales Channel
  • Shopify → Settings → Preferences → Facebook Pixel
  • Google Tag Manager
  • Theme code (previously hardcoded pixel snippets)


How to disconnect a pixel from the original Facebook Sales Channel?



Not sure if your setup is clean?

If you still see:

  • Over-reporting,
  • Duplicate events, or
  • Unusual purchase counts in Events Manager,

then you may still have leftover code or another app firing the pixel.

👉 Don’t worry — contact us via in-app chat or [[email protected]], and we’ll help you verify.

Updated on: 29/05/2026

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