Comment Block in Timeline

Comment Block in Detailed Request Timeline

• Users and authorized staff can now add comments directly to the timeline of a return/exchange request.
• Supported comment types:
• • ✍️ Text
  • 🖼️ Image (Coming soon)
  • 📎 Attached file (Coming soon)
• This helps track requests with more context by manually confirming and documenting important details in the timeline.

✅ Benefits

• Better collaboration between staff and users.
• More transparent communication for each request.
• Improved traceability with all notes, images, and files stored in one place.

🚀 How to Use

1. Open any return/exchange request in the Managment
2. Scroll to the Request Timeline section.
3. Click “Add Comment”.
4. Enter text, upload an image, or attach a file.
5. Save to update the timeline.

Updated on: 11/09/2025