Emails
Customize emails effortlessly with auto language detection and tailored language versions for effective communication.
Language Setting
This help you change the some defaults information in email.
Go to Template -> Select your active email -> Language settings
Note: You can edit your inactive template. When you save your edits, it will be actived and replace your current template.
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Each language is a distinct version of the email template
You can change information from English into your language. Click save when you're done. New information will be updated to template settings.
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Multi-Language
At the initiation, a default language, British/English, is preset. You can add 1 or more language versions to the PDF template. Each language version contains a distinct list of text labels via email template, displayed in the form of text fields.
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Each language is a distinct version of the email template
Add a language version: You can add 1 or more language versions by clicking on the ➕ icon on the right of the language tabs. As a result of adding more language versions to this feature, the Quote Detail feature will present these options while you are trying to send either an auto-responder email or a quotation email to your customers.
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You can add 1 or more language versions to the email template
Set a language version as default: When a language version is marked as ‘Set as default’, it will be automatically chosen as the default language for email when you try to send one to your customers.
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Set British as the default language of Quotation email
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French will automatically be selected whenever you want to send quotation email to customers
Edit text label on a language version: You can adjust or delete all text labels on the PDF template to align with the chosen language.
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Creating a PDF template version in French 🇫🇷
Delete a language version: You can remove a language version by clicking on the Delete button of the corresponding language tab.
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Delete French language
Auto Detect Language
While this function is not available for admin notification emails, it works separately for the 2 remaining email types, including auto-response and quotation emails. This means you can choose to enable it for auto-response emails and disable it for quotation emails, for example.
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Auto Detect Language function on Auto-response email tab
For Auto-response emails:
When activated, it automatically detects the customer's language and sends the auto-responder in that language. However, there is a precondition to be met that is you must have the corresponding language version available in your language setting list.
For example, if a German customer submits a quote request, and you already have a German version of the auto-response email, the email will be sent in German.
For Quotation emails:
When activated, this feature automatically identifies and recommends the language used by customers submitting the quote requests, during the process of sending out a quotation email to customers. The language identification technique is based on the customers' locales.
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How to activate it
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How it works: System automatically detects the language this customer used is French
Language Setting
This help you change the some defaults information in email.
Go to Template -> Select your active email -> Language settings
Note: You can edit your inactive template. When you save your edits, it will be actived and replace your current template.
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Each language is a distinct version of the email template
You can change information from English into your language. Click save when you're done. New information will be updated to template settings.
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Multi-Language
At the initiation, a default language, British/English, is preset. You can add 1 or more language versions to the PDF template. Each language version contains a distinct list of text labels via email template, displayed in the form of text fields.
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Each language is a distinct version of the email template
Add a language version: You can add 1 or more language versions by clicking on the ➕ icon on the right of the language tabs. As a result of adding more language versions to this feature, the Quote Detail feature will present these options while you are trying to send either an auto-responder email or a quotation email to your customers.
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You can add 1 or more language versions to the email template
Set a language version as default: When a language version is marked as ‘Set as default’, it will be automatically chosen as the default language for email when you try to send one to your customers.
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Set British as the default language of Quotation email
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French will automatically be selected whenever you want to send quotation email to customers
Edit text label on a language version: You can adjust or delete all text labels on the PDF template to align with the chosen language.
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Creating a PDF template version in French 🇫🇷
Delete a language version: You can remove a language version by clicking on the Delete button of the corresponding language tab.
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Delete French language
Auto Detect Language
While this function is not available for admin notification emails, it works separately for the 2 remaining email types, including auto-response and quotation emails. This means you can choose to enable it for auto-response emails and disable it for quotation emails, for example.
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Auto Detect Language function on Auto-response email tab
For Auto-response emails:
When activated, it automatically detects the customer's language and sends the auto-responder in that language. However, there is a precondition to be met that is you must have the corresponding language version available in your language setting list.
For example, if a German customer submits a quote request, and you already have a German version of the auto-response email, the email will be sent in German.
For Quotation emails:
When activated, this feature automatically identifies and recommends the language used by customers submitting the quote requests, during the process of sending out a quotation email to customers. The language identification technique is based on the customers' locales.
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How to activate it
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How it works: System automatically detects the language this customer used is French
Updated on: 20/11/2024
Thank you!