1. Create or Verify the Refund Policy & Terms of Service Pages

Before adding them to the menu, make sure these two pages already exist in Shopify.

Step 1: Go to Pages

• From Shopify Admin → Online Store → Pages

Step 2: Check if these pages already exist:

• Refund Policy
• Terms of Service

If not, create them:

• Click Add page
• Enter the page title (e.g., Refund Policy)
• Paste your policy content (or auto-generate in Shopify Policies section)
• Click Save

(Optional) Auto-generate policy content from Shopify

If you don’t have policy content yet:

• Go to Settings → Policies
• In the Refund Policy or Terms of Service section, click Insert template
• Save it or copy the generated content into a Page.

2. Add Refund Policy & Terms of Service to the Footer Navigation Menu

Step 1: Open Navigation

• From Shopify Admin → Content → Menu

Step 2: Select the Footer menu

• Choose the menu named Footer, Footer Menu, or Footer Navigation depending on your theme.

Step 3: Add new menu items

Click Add menu item:

For Refund Policy:

• Name: Refund Policy
• Link: Select Pages → Refund Policy
• Click Add

For Terms of Service:

• Name: Terms of Service
• Link: Pages → Terms of Service
• Click Add

Step 4: Save

• Click Save to apply the changes.

3. Add the Footer Menu into Your Theme

Step 1: Go to Theme Editor

Shopify Admin → Online Store → Themes → Edit theme

Step 2: Open the Footer Section

On the left panel:

• Scroll down → select Footer

Step 3: Assign the Footer Menu

In the footer settings:

• Find Menu (or Links, depending on the theme)
• Click Change
• Select the menu you created earlier: Footer Menu
• Confirm selection

Step 4: Save

Click Save in the top right corner.

Updated on: 21/11/2025