Articles on: Omega - TrakPilot

How to check if GTM is tracking

There are several ways to check if GA4 is working properly on your website. You can choose any one of the three methods:

1 - Check Real-Time Reports in GA4: This is the fastest way to confirm that data is being sent successfully.

2 - Use browser Extension: Tag Explorer and Google Analytics Debugger:

Check Real-Time Reports in GA4

  1. Log in to your Google Analytics account.
  2. Select the correct GA4 Property for your website.
  3. Navigate to Reports > Realtime Overview.
  4. Open your website in a new tab, browse a few pages, or view a product.
  5. Go back to the Real-time report; you should see your visit (Active Users) and events (Event Count) starting to appear.


Identifying Events from Trakpilot:

  • Click on an event (e.g., view_item).


  • Look for the from_trakpilot parameter. If its value is 1, it confirms the Trakpilot app is tracking and sending data correctly.



What to Look For

  • Active Users: The number should increase to reflect your visit.
  • Page Views: The page you’re on should appear in the list of active pages.
  • Location: Your location might be displayed if available.

If you see your activity in Real-Time report, it means Google Analytics status is fine. GA4 is successfully tracking data from your website

Use browser Extension

  1. Install Extension:

STEP 1: Check GTM Presence with Tag Explorer

The first step is to confirm that the GTM script is physically present and firing on your website.

  1. Open your website in a browser.
  2. Use a browser extension like Tag Explorer (or a similar tag debugger).
  3. The Result: Look for a Google Tag Manager entry showing a URL like https://www.googletagmanager.com/gtm.js?id=GTM-XXXXXXX.
  4. If you see this entry (as shown in the image below), it confirms that GTM is successfully active on your site.


STEP 2: Check Tag Coverage in GTM Admin

After confirming the script is live, you need to verify that GTM is correctly processing pages via the Trakpilot app's integration.

  1. Log in to your Google Tag Manager account.
  2. Navigate to the Admin tab at the top of the page.
  3. In the Container column, click on Tag Coverage.
  4. Verification: Look at the URL column in the Page details section.
    • Success Indicator: If you see URLs containing strings like web-pixels or Shopify sandbox paths (as highlighted in the image below), then GTM setup via the Trakpilot app is working correctly.
    • The Tag status should show a green checkmark with the label "Tagged".




Note

While managing your GTM, you may encounter a status labeled "Needs Attention" or warnings regarding "missing tags" on certain pages.

  • Why you should skip this warning: Trakpilot integrates GTM using the Shopify Sandbox (Web Pixel) API. This is Shopify’s latest technology designed to enhance security and maintain high website loading speeds.
  • Why the warning appears: Google’s automated scanning tools sometimes cannot "see" the tags using traditional methods because they are running within a secure, isolated Sandbox environment. Rest assured, your GTM is still fully operational.
  • Reliability Assurance: Running GTM in the Sandbox actually makes your tracking more robust. It ensures that all events are captured accurately without being interrupted by theme code conflicts or standard ad-blockers. Therefore, you can safely ignore these warnings in the GTM dashboard.






Updated on: 11/03/2026

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