With Synctrack, you can turn your order tracking page into a revenue-generating channel by promoting products directly to customers while they check their shipment status. This feature helps you increase average order value and encourage repeat purchases — all with zero extra effort.

# What is product upsell?

Product upsell allows you to display selected products on your tracking page so that customers see them while tracking their orders. These product suggestions can be:
Best-sellers
New arrivals
Related items
Special offers
This turns your post-purchase page into a low-friction sales opportunity.

How to enable product upsell

Follow the steps below to set up and customize your product recommendations:

Click on Tracking page tab on the left navigation bar, go to Configuration, and choose Product Recommendations> Enable



Write the title and select the type of product recommendation.

There are 3 types you can choose: All product/ Product type/ Product tags





Click the checkbox to Enable and Save Changes



Preview and test

It's recommended to preview and test the Product Recommendation feature on your tracking page to ensure that it is working as expected.

To view tracking page, go to Look & feel section and click on "Clickable preview"



You can view the tracking page as a customer would and verify that the product recommendations are displaying correctly and aligned with your desired settings

Can I customize how upsells look?

At the moment, Synctrack supports a clean, built-in layout that matches the tracking page. Advanced customization options may be added in future updates. Let us know what you’d like to see!

Updated on: 15/05/2025