How to use the Blacklist for Locations and Keywords on the Tracking Page
Synctrack’s Keyword and Location Blacklist feature lets you hide or replace specific words, phrases, or geographic locations shown in tracking information. This is especially useful for dropshippers who want to mask fulfillment origins like “China” or “Asia” that may cause customer concern.
You can:
Replace countries, regions, or cities with your own custom locations
Replace specific keywords with alternative terms (e.g. “front door” → “home address”)
Use RegEx to apply flexible rules to multiple word formats
Go to Synctrack > Tracking Page
Open the Blacklisting tab
Toggle to Enable the feature
Click Settings to begin configuring
You can hide or replace origin countries, regions, or cities in tracking data.
This hides the original country or region.
Steps:
Select Empty location
Choose the country/region you want to hide (e.g. China)
The selected location will no longer appear on the tracking page
Swap the origin with a custom location of your choice (e.g. China → Berlin, Germany).
Steps:
Select Another city
Under Country or region to be replaced, select the countries or regions to mask
Under Replace with, select the location you want to display instead. Note: You can also mask entire regions like “Asia.” Synctrack will automatically apply your replacement to all countries and cities in that region. Example: If you replace “China” with “Berlin,” then any Chinese city (e.g. Guangzhou, Shanghai, Chengdu) will be shown as “Berlin” on the tracking page.
Save changes
Use this to replace specific carrier names, phrases, or codes like “CN”.
Steps:
In the Blacklisting section, click Add new line
In the Find field, enter the word or phrase to replace (e.g. “YunExpress”, “CN”, “front door”)
In the Replace field, enter your preferred word or phrase (e.g. “In Transit”, “Berlin”, “home address”)
Click Save
The basic find/replace tool is case-sensitive and requires an exact match.
If you want to replace all variations of a word (e.g. YunExpress, yunexpress, YUNEXPRESS), use RegEx.
Example:
To replace all versions of “YunExpress” with “International courier”
Use /yunexpress/i in the Find field
Enter International courier in the Replace field
This matches and replaces all capitalization styles.
You can:
Replace countries, regions, or cities with your own custom locations
Replace specific keywords with alternative terms (e.g. “front door” → “home address”)
Use RegEx to apply flexible rules to multiple word formats
How to enable the blacklist feature
Go to Synctrack > Tracking Page
Open the Blacklisting tab
Toggle to Enable the feature
Click Settings to begin configuring
Common use cases
| Find | Replace with | Use case |
|---|---|---|
| CN | Germany | Mask country code |
| YunExpress | In Transit | Hide carrier name |
| front door | home address | Adjust delivery language |
| /yunexpress/i | International courier | Replace all case variations using RegEx |
Replacing Locations
You can hide or replace origin countries, regions, or cities in tracking data.
Option 1: Replace with an empty location
This hides the original country or region.
Steps:
Select Empty location
Choose the country/region you want to hide (e.g. China)
The selected location will no longer appear on the tracking page
Option 2: Replace with another location
Swap the origin with a custom location of your choice (e.g. China → Berlin, Germany).
Steps:
Select Another city
Under Country or region to be replaced, select the countries or regions to mask
Under Replace with, select the location you want to display instead. Note: You can also mask entire regions like “Asia.” Synctrack will automatically apply your replacement to all countries and cities in that region. Example: If you replace “China” with “Berlin,” then any Chinese city (e.g. Guangzhou, Shanghai, Chengdu) will be shown as “Berlin” on the tracking page.
Save changes
Search and replace words
Use this to replace specific carrier names, phrases, or codes like “CN”.
Steps:
In the Blacklisting section, click Add new line
In the Find field, enter the word or phrase to replace (e.g. “YunExpress”, “CN”, “front door”)
In the Replace field, enter your preferred word or phrase (e.g. “In Transit”, “Berlin”, “home address”)
Click Save
Using Regular Expressions (RegEx)
The basic find/replace tool is case-sensitive and requires an exact match.
If you want to replace all variations of a word (e.g. YunExpress, yunexpress, YUNEXPRESS), use RegEx.
Example:
To replace all versions of “YunExpress” with “International courier”
Use /yunexpress/i in the Find field
Enter International courier in the Replace field
This matches and replaces all capitalization styles.
Updated on: 15/05/2025
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