Reserve Stock on Request

Feature Overview

The “Reserve stock on request” feature allows the system to hold inventory as soon as a customer submits an exchange request, before the request is approved.

• When the feature is ON ✅

→ Stock is immediately deducted once the customer submits the request.

• When the feature is OFF ❌

→ Stock is only deducted after the request is approved.

Workflow

When the feature is ON (isReserveStockOnRequest = true):

1. Customer submits an exchange request.
2. The system automatically deducts stock for the related product.
3. If the request is approved ✅

→ Stock will not be deducted again when creating the new exchange order.

4. If the request is rejected/deleted/canceled by the customer ❌

→ Stock is returned to inventory.

When the feature is OFF (isReserveStockOnRequest = false):

1. Customer submits an exchange request.
2. Stock remains unchanged until the request is approved.
3. Once approved → stock is deducted.
4. If the request is rejected → no stock adjustment is needed since nothing was deducted.

Practical Example

Assume:

• Product A has 10 units in stock.
• Customer submits an exchange request for 1 unit.

Conclusion

• ON → Reserve stock immediately upon request submission → safer inventory management, prevents overselling.
• OFF → Deduct stock only after approval → keeps inventory more stable with fewer changes.

Updated on: 19/09/2025