Auto-sync with brand color

Overview

The Auto-sync Brand Theme feature allows merchants to synchronize their store’s branding with the Return Portal automatically. This ensures a consistent look and feel between your store theme and the return experience for customers.

When enabled, the following elements will be synced:

• Theme color – main accent/background color from your store theme
• Text color – primary text color for titles and content
• Logo – your store’s brand logo
• Return Policy URL – automatically linked from your Shopify store settings

How It Works

1. Click Sync with brand color in the Return Page settings.
2. The Return Portal will update its preview using your store’s branding.
3. Review the preview to make sure everything looks correct.
4. Click Save to apply the changes.

Requirements

• To use this feature, your Shopify store must have branding assets set up.
• If you haven’t configured branding yet, follow this link to add your store’s branding:

https://admin.shopify.com/settings/general/branding

• Once completed, you can return to the Return Portal and sync your brand theme.

Who can use the feature?

Available on Starter plan

Updated on: 26/01/2026