Dynamic Tags with Auto Tags Orders & Customers
Dynamic Tags is designed for the dynamic value. For example: date, payment gateway, discount code, etc.
Step 1: Create a workflow
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_11p57hh.png)
Step 2: Set up conditions
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1hx141k.png)
Step 3: Let select condition
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_11hhg7l.png)
Step 4: Add tags:
Choosing {{ line_items.properties.value }}
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_wdsa7t.png)
Add tags to customer:
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_i5o5rm.png)
Step 5: Let take a test with Do orders match conditions?
Enter the order ID to process a test.
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_eb7pby.png)
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_ba7ua3.png)
Step 6: Double-check the result on Customers/ Orders.
If it's showing the result like the screenshot, the condition is working.
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1kjb2xs.png)
Scenario: Customer A places an order and picks a delivery date which is added as a tag to the order. Then, you want to add the delivery date tag on the order to the customer as well.
Step 1: Create a workflow
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_11p57hh.png)
Step 2: Set up conditions
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1hx141k.png)
Step 3: Let select condition
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_11hhg7l.png)
Step 4: Add tags:
Choosing {{ line_items.properties.value }}
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_wdsa7t.png)
Add tags to customer:
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_i5o5rm.png)
Step 5: Let take a test with Do orders match conditions?
Enter the order ID to process a test.
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_eb7pby.png)
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_ba7ua3.png)
Step 6: Double-check the result on Customers/ Orders.
If it's showing the result like the screenshot, the condition is working.
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1kjb2xs.png)
Updated on: 18/08/2022
Thank you!