Articles on: Synctrack - Returns Drive

How return notifcations are sent to your customers?

The notifications for the return/exchange process are standardly set up to be sent to your customers for tracking the status of the return requests.



Return request email flow



Exchange request email flow


Note: The notifications need enabling the "Settings" and automatically sending to your customer based on your actions on that requests.




Updated on: 29/10/2025

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