How to limit orders?
App's scope:
DingDoong can help you either limit order per day or per time slot
Prevents Overbooking: A florist limits daily orders to 20, ensuring the team isn’t overwhelmed on Valentine’s Day.
Improves Service Quality: A bakery caps orders at 30 per day, delivering fresh cakes on time without errors.
Simplifies Operations: A grocery store plans staff shifts and delivery routes efficiently by limiting 50 orders per day.
Enhances Customer Experience: A customer sees a fully booked date and easily selects the next available one, avoiding frustration.
Come to any rule method you are offering (Store pickup, delivery, shipping); scroll down to Order limit section > Choose Order limit per day
Important note: If you set order limit as 0 -> it means this day is unlimited
When order limit on this day is reached, the day will be blocked on calendar
Prevents Overbooking: A coffee shop limits pickup to 5 orders per 30-minute slot, avoiding long lines during the morning rush.
Improves Service Quality: A catering service caps delivery at 3 orders per hour, ensuring each order arrives fresh and on time.
Simplifies Operations: A florist schedules delivery drivers efficiently by limiting 2 deliveries per time slot.
Enhances Customer Experience: A customer selects an available time slot for pickup, avoiding delays and ensuring a smooth experience.
Requirement: Order limit per time slot is only supported for "Date and fixed time" or "Date with time range"
Important note: If you set order limit as 0 -> it means this day is unlimited
Come to any rule method you are offering (Store pickup, delivery, shipping); scroll down to Order limit section > Choose Order limit per timeslot
Scroll to each time slot you are having and configure the number of order limit for each
When order limit on the time slot is reached, the time slot disappears
DingDoong can help you either limit order per day or per time slot
Order limit per day
When do you need this feature?
Prevents Overbooking: A florist limits daily orders to 20, ensuring the team isn’t overwhelmed on Valentine’s Day.
Improves Service Quality: A bakery caps orders at 30 per day, delivering fresh cakes on time without errors.
Simplifies Operations: A grocery store plans staff shifts and delivery routes efficiently by limiting 50 orders per day.
Enhances Customer Experience: A customer sees a fully booked date and easily selects the next available one, avoiding frustration.
How to set up?
Come to any rule method you are offering (Store pickup, delivery, shipping); scroll down to Order limit section > Choose Order limit per day
Important note: If you set order limit as 0 -> it means this day is unlimited
When order limit on this day is reached, the day will be blocked on calendar
Order limit per time slot
Prevents Overbooking: A coffee shop limits pickup to 5 orders per 30-minute slot, avoiding long lines during the morning rush.
Improves Service Quality: A catering service caps delivery at 3 orders per hour, ensuring each order arrives fresh and on time.
Simplifies Operations: A florist schedules delivery drivers efficiently by limiting 2 deliveries per time slot.
Enhances Customer Experience: A customer selects an available time slot for pickup, avoiding delays and ensuring a smooth experience.
How to set up?
Requirement: Order limit per time slot is only supported for "Date and fixed time" or "Date with time range"
Important note: If you set order limit as 0 -> it means this day is unlimited
Come to any rule method you are offering (Store pickup, delivery, shipping); scroll down to Order limit section > Choose Order limit per timeslot
Scroll to each time slot you are having and configure the number of order limit for each
When order limit on the time slot is reached, the time slot disappears
Updated on: 01/06/2025
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