Articles on: DingDoong

How to limit orders?

App's scope:
  • DingDoong can help you either limit order per day or per time slot


Order limit per day


When do you need this feature?


  • Prevents Overbooking: A florist limits daily orders to 20, ensuring the team isn’t overwhelmed on Valentine’s Day.
  • Improves Service Quality: A bakery caps orders at 30 per day, delivering fresh cakes on time without errors.
  • Simplifies Operations: A grocery store plans staff shifts and delivery routes efficiently by limiting 50 orders per day.
  • Enhances Customer Experience: A customer sees a fully booked date and easily selects the next available one, avoiding frustration.



How to set up?


  • Come to any rule method you are offering (Store pickup, delivery, shipping); scroll down to Order limit section > Choose Order limit per day



Important note: If you set order limit as 0 -> it means this day is unlimited


  • When order limit on this day is reached, the day will be blocked on calendar



Order limit per time slot


  • Prevents Overbooking: A coffee shop limits pickup to 5 orders per 30-minute slot, avoiding long lines during the morning rush.
  • Improves Service Quality: A catering service caps delivery at 3 orders per hour, ensuring each order arrives fresh and on time.
  • Simplifies Operations: A florist schedules delivery drivers efficiently by limiting 2 deliveries per time slot.
  • Enhances Customer Experience: A customer selects an available time slot for pickup, avoiding delays and ensuring a smooth experience.


How to set up?


Requirement: Order limit per time slot is only supported for "Date and fixed time" or "Date with time range"


Important note: If you set order limit as 0 -> it means this day is unlimited


  • Come to any rule method you are offering (Store pickup, delivery, shipping); scroll down to Order limit section > Choose Order limit per timeslot



  • Scroll to each time slot you are having and configure the number of order limit for each

  • When order limit on the time slot is reached, the time slot disappears







Updated on: 01/06/2025

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