• Update status "Mark as dispatched" in DingDoong order report
• Email will be sent based on the DingDoong status, not Shopify status

Outcome

![

](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_1o9ppqa.png)

How to set up?

Step 1. Go to General settings > Email notifications > Verify your email address

![

](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_19bgk7j.png)

• ${color}[#f41515](Validate your sender email by check the email we sent for verification

)

Step 2. Toggle on setting for sending email reminder "Out for delivery"

![

](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_j07zah.png)

Step 3. Edit content (optional) and Preview

Step 4. Send a demo test

![

](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_za9xm.png)

Updated on: 30/05/2025