Articles on: DingDoong

How to override schedule for exception products?

App's scope

DingDoong can help you to override either:
Prep time & future order restriction
Specific blackout date
Specific available date
Note: You only can apply 1 override rule

Requirements:
The products can be override must belong to Products/ Collection you have chosen in Product avaibility


Example: You have a general rule for same-day delivery, but some products have 1-day prep



You choose All products for Product avaibility
Choose specific products or specific collection to override > choose override type (in this case is override prep time)



As a result, all products will apply as same-day schedule, but only this product only can be scheduled for next-day


Example: You have a general rule for Monday delivery weekly, but for specific products, you don't want to offer delivery on June 2nd (Monday)



You choose products scheduled for Monday before
Choose specific products to override > choose override type (Blackout dates)
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Example: you have a general rule for Monday to Friday delivery weekly, but coming May 14th (Sunday) is your non-working day, you want to offer specific products for this day



Choose specific products > override type (Available date)

Updated on: 01/06/2025

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