Articles on: Trustify - Reviews Importer

Import reviews from CSV files with Trustify

Step 1: Navigate to Trustify app > Open the “Review Manager” page > Click on the button “Import review” > Choose the option “From CSV file”


Step 2: Create a copy of trustify_import_review_template
Fill in your review information according to the template file format:


Title

Definitions

Example

product_handle (Required)

The product handle is the last part of the product URL (If you want to get product handles quickly, you can get them from the product export file from Shopify)

Product URL: https://harleyyshop.myshopify.com/products/geo-flatweave-rug => product_handle = geo-flatweave-rug

reviewer_name(Required)

The name will be shown on the review (View demo)

Hellen Miller; H***** *****r; Hellen M.

reviewer_email

The reviewer’s email address.** This field is not required. If you don’t have the customer’s email address leave this field empty.

[email protected]

review_content (Required)

The review content (View demo)

Fast support! Highly recommend Trustify’s service!

image_urls

The photo URL of photo reviews. Templatelink1,link2,link3 …etc

https://shorturl.at/sBOW2https://shorturl.at/kJLW8,link3,link4

rating

Valid values are 1/2/3/4/5

5

review_date

The date the review is created. Template: YYYY/MM/DD HH:MM:SS YY: Year; MM: Month; DD: Date; HH: Hour (24h format); MM: Minute; SS: Second Other date formats supported

2023/12/25 19:00:00

avatar

Insert the avatar link of the reviewers(https://prnt.sc/DuTwXCZ0WrFO)

https://shorturl.at/pUV15

country_alpha_code

country_alpha_code presents the country of a review. Search country_alpha_code at HERE

The United States has country_alpha_code: us

review_status

The status of reviews after completing import into the app. 1 = Reviews are published after completing import. 0 = Reviews are hidden after completing import. For details: click here


Step 3: Download your complete review import template as a CSV file and upload the file to the app

If you need further assistance, please don’t hesitate to contact us via live chat or email us at [email protected]



Updated on: 04/06/2025

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