Articles on: Synctrack - Returns Drive

Integrate with Ship Station

Step 1: Create your shipstation account

  1. Go to https://www.shipstation.com and Sign Up (or Login if you already have an account)

  1. After you’re signed in, open your API settings in ShipStation and copy your Sandbox API Key

You can use the sandbox key immediately to create test orders with the default carriers that ShipStation provides.


  1. (Optional) Upgrade your ShipStation plan to generate Live API credentials for real shipments.

  1. (Optional) Add more carriers to your ShipStation account in Carriers

Step 2: Connect ShipStation to Synctrack Returns

  1. In Synctrack Returns, enable Ship with prepaid label:

Settings → Shipping Methods → Ship with prepaid label = On.

  1. Go to Settings → Logistics, then choose ShipStation Integration.

  1. Enter your package configuration and paste your ShipStation API token/credentials from Step 1.


  1. Save your settings. You can now create orders using ShipStation directly from Synctrack Returns.


Updated on: 11/09/2025

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