Start setting up a Return Process
Welcome to Synctrack Returns & Exchanges, To run the return process smoothly, the merchant needs to complete the following 3 following basic tasks:
Add the return page to your store navigation
The self-serve return page is a necessary function for consumers to complete return and exchange applications and is central to shaping the brand and enhancing the consumer's post-purchase experience.
Return Settings
Complete customized and necessary return settings to support your business requirements.
- Configure Refund Resolution
- Configure Exchange Resolution
- Return Policy
- Return Reason
- Return shipping method
- Logistic Integration
- Return address/warehouses
Enable Notifications
Email notifications are automatically sent out to customers, building loyalty with proactive return updates.
Learn more about email notifications
Updated on: 22/01/2026
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