Statistics page
The Statistics page helps you see how your limit rules are working, what shoppers do after they are blocked, and which rules you should fix first.
- Time filter: pick a time range (Today, Last 7 days, This month, Last 30 days, ...). You can also filter by Rule (all rules or one rule) and by Surface (Product page, Cart page, Checkout).
- Block actions: how many times the app stopped an add-to-cart or a checkout. If a shopper tries again, it counts again. This is the number your plan counts.
- Blocked attempts: how many shoppers hit a limit. One shopper on one rule counts as 1, even if they try many times.
- Compliance rate: the % of blocked shoppers who changed their cart to fit the limit and kept the product.
- Recovered orders: paid orders from blocked shoppers that still include the limited product.
Rule health
At the top of the Statistics page, the Rule health card gives you an at-a-glance view of how many rules are in each status and what to do with each group. It is based on the last 30 days. whatever filters you have applied above, and it never names a specific rule. Each status that has at least one rule shows as a row; click a row to filter the Rule performance table to that status.
Status row | What it means/ what to do |
|---|---|
High drop-off | Most blocked shoppers give up before fixing their cart. Open a rule's "See why" to see what might be causing it |
Needs review | Some shoppers leave or drop the product. Not urgent yet, but worth a look before friction grows |
Working as intented | Most shoppers adjust their cart and stay. No action needed |
Low volume | Not enough data to judge yet (fewer than 30 blocked attempts). Check back later or choose a longer date rang |
No blocks | These rules haven't blocked anyone. Check that the rule covers products you sell and that the limit is set as you meant |
- What happens after a block
Shows what shoppers did after the app blocked them:
- Corrected: changed the cart to fit the limit and kept the product.
- Removed the product: took the limited product out of the cart.
- Left while blocked: left the store with the cart still over the limit.
Click one of them to sort the Rule performance table by it.
- Rule performance
A table of every active rule with its blocked attempts, how they ended (Corrected, Removed the product, Left while blocked), Recovered orders, and Status (last 30 days). Click Edit to open a rule.
How a rule gets its status (always based on the last 30 days):
- No blocks: 0 blocked attempts.
- Low volume: fewer than 30 blocked attempts.
- High drop-off: 40% or more left while blocked.
- Needs review: 20 to 39% left while blocked, or 30% or more removed the product.
- Working as intended: everything else.
Paused rules are not shown in the table
- See why: On a High drop-off rule, click See why to open a side panel with the rule's key numbers and up to three possible reasons, ranked by how well they match the rule's data (more than one can be true). Each reason shows the evidence (from your data or the rule's settings), what it may mean, what you could try, and usually a button that opens the rule on the right tab with a short "Why you're here" note.
- Examples of reasons you might see:
- The message may be unclear (shoppers retry many times)
- The limit may be stricter than shoppers expect
- Guests and logged-in shoppers may react differently
- Shoppers keep retrying, mostly without logging in (possible resellers or bots)
- Friction jumped recently
- Suggestions are guidance only. The app never changes your rules, and it never suggests loosening a limit when there are signs of resellers or bots.
- You can dismiss a single reason with Not relevant (hidden for 30 days), or hide a rule's suggestions with Hide for 30 days.
- Who gets blocked
Guest vs logged-in shoppers: how many were blocked, and what they did after.
- Where blocks happen
Product page, Cart page, and Checkout (Shopify Plus only): how many blocks happened on each page, and what shoppers did after.
- Blocked attempts by day
A chart of blocked attempts, corrected, and left while blocked for each day. The dotted line is the previous period. Hover to see the numbers.
- Top blocked products
Products that are blocked most often by your rules.
- Top Repeated Attempts
Rules that shoppers retry most often after being blocked. Many retries can mean the message is unclear, or that resellers or bots are testing the limit.
Updated on: 13/10/2026
Thank you!