Overview

Testimonials on Checkout allows you to display existing product or store reviews from supported review platforms directly on the Shopify Checkout page.

This feature helps increase buyer trust at the final step of purchase, reducing hesitation and improving checkout conversion.

Currently supported platforms: (Feel free to let us know your request on any platform)

• Judge.me
• Okendo
• Custom Testimonials (Please

What this feature does

• Fetches existing reviews from your connected review app
• Matches reviews to the correct product or store
• Displays relevant reviews on the Checkout page using Shopify Checkout Extensions
• Works without modifying your checkout logic or payment flow

How reviews are matched

Blockify uses the following priority logic:

• Product-level reviews: Reviews linked to the products currently in the checkout
• Store-level reviews: Used when a product has insufficient or no reviews

This ensures that shoppers see relevant and trustworthy social proof at checkout.

How to add Testimonials on your Checkout

Step 1: Connect your review platform

• Go to Testimonials → Integrations
• Select your review platform
• Enter the required API key or access token. Not sure where to find your API key or access token? Follow our step-by-step guide to generate API credentials from your review platform
• Click Connect

Step 2: Create the Testimonials in Checkout Component

• Navigate to "Checkout Component"
• Click "Create Component"
• Navigate to "Testimonials" on "Select component" page and press "Create"

Step 3: Configure the Testimonials Component:

Set a name for internal reference.

Choose when the banner should be displayed:

• Always: The banner is shown without conditions.
• Specific Condition: Display the banner only when certain conditions are met (e.g., cart value, shipping method, customer tags).

Step 4: Configure the Testimonials Component:

1. Review App

Select the review source you want to display at checkout.

Available options:

Custom Testimonials

Manually add and manage your own testimonials directly in Blockify

Best for quick setup without relying on third-party review apps

Judge.me

Display reviews from your Judge.me integration

Okendo

Display reviews from your Okendo integration

2. Review Type

This setting applies when using Judge.me or Okendo.

Product reviews related to the customer’s order

Display reviews that match the specific products currently in the customer’s cart

Best for reinforcing confidence in individual products

Store reviews

Display overall reviews about your brand and shopping experience

Best for building general trust when product-level reviews are limited

3. How to use Custom Testimonials

Custom Testimonials allows you to manually create and display selected customer feedback without relying on external review apps.

To add a testimonial:

Enter Name

Add the customer name you want to display

Select Rating

Choose from 1 to 5 stars to reflect the feedback

Enter Title

Write a short headline summarizing the testimonial

Enter Content

Add the main testimonial message (recommended: short and clear for better readability)

Click Save to add the testimonial to your list

Save Condition

Then select Go to Checkout Editor to customize the banner’s appearance

Step 5: Customize the UI in Checkout Editor

Add the Testimonial block

Customize the **Testimonials **as needed.

*Note: The Block ID connects your Testimonials block to its matching logic in the Checkout Editor.

• Locate the Block ID in your Checkout component list within the Blockify Checkout app.
• Enter the exact same Block ID here to ensure the Testimonials works correctly.
• If the Block ID is missing or incorrect, the Testimonials will not display or capture data as expected.

Your Testimonials is now set up and ready to enhance your checkout experience! 🚀

Updated on: 13/04/2026