Frequently Ask Questions (FAQs)
How to use & create regex in setting up conditions
1. What is Regex? A Simple Explanation Think of Regex as a "superpowered Find & Replace." It's a sequence of special characters that defines a search pattern. Instead of just finding a specific word, Regex can find complex patterns in text. A Regular Expression is a sequence of characters that specifies a search pattern. It's a formal language used in virtually every programming language and many text editors to find, validate, extract, and manipulate text. Instead of matching liteFew readersAdd Text List to your Checkout (For Shopify Plus Only)
Overview The Text list feature in Blockify: Checkout enables store owners to guide customers with detailed steps or to display list of benefits Step 1: Access Text List setting Open the Blockify app in your Shopify admin. Navigate to Checkout Component > Create Text List. Enter a name for the Text List rule to easily identify it. Step 2: Configure Text Link CondFew readersHow can I preview my Checkout & Post - Purchased Components before publishing?
1. What is Testing mode? Testing mode allows you to preview your components — such as banners, custom messages, or upsell offers — directly inside the Checkout Editor or Post-purchase Editor. It’s designed for visual preview only, so you can see exactly how each component will appear before it goes live. 2. Can I still set up conditions while using Testing mode? Yes.Few readersTechnical & Compliance FAQs
1. Does the app store any personal customer data (like names, emails, shipping info)? Where is this data stored? Answer: No. Our app does not store or process any end-customer information such as names, emails, or shipping details. All checkout and customer data are handled entirely by Shopify’s secure infrastructure. As a Shopify Checkout Extension, our app is technically restricted from accessing or storing this type of personal data, ensuring full compliance with Shopify’s privFew readersAbout B2B Conditions
How to set up B2B rules in Blockify Checkout Overview B2B rules in Blockify Checkout let you control how B2B buyers experience your checkout, payment, and shipping. You can enforce minimum order values for wholesale customers, restrict payment methods for specific companies, offer free shipping to B2B orders, and more — all based on whether a buyer is a registered company in your Shopify store. This feature is available on all paid plans. Checkout Validation rules work on the Free plan.Few readersRule Not Working? Common Causes & Fixes
This article covers the most common reasons a Blockify Checkout rule may not work the way you set it up, and how to fix each one. Find the symptom that matches your case below. 1. Renaming a payment method doesn't work Symptom: You created a rule to hide/show/rename a payment method — for example, changing "Credit Card & Wallet Payments" to "CREDIT CARD" — but the new name doesn't show at checkout, or the payment method you want doesn't appear in the rule's dropdown. Cause: The paymeFew readersShopify Rule Storage Limit: What It Means and How to Fix It
Overview Shopify sets a storage limit on how much rule configuration each checkout function can hold. This is separate from how many rules your Blockify Checkout plan lets you create. This limit applies to every merchant, on every plan, including Shopify Plus. When a rule group gets close to or reaches this limit, Blockify shows a warning in your admin so you can act before Shopify stops applying your rules at checkout. This article explains what the warning means, why it happens, and how toFew readersHow to set up COD payment method?
Overview of Cash On Delivery Fee Use Cash on delỉvery fee to link any COD-style shipping rate (e.g., “COD (+$2)”, “Cash on Delivery”) with the Cash on Delivery (COD) payment method at checkout. This prevents customers from choosing a COD shipping option but paying by card (or the reverse) and is the foundation for extras like COD Fee, regional restrictions, and risk controls. **If you have already enabled Cash on Delivery (COD) methods in your ShopifySome readersHow to set up COD shipping method?
Overview of Cash On Delivery Fee Use Cash on delỉvery fee to link any COD-style shipping rate (e.g., “COD (+$2)”, “Cash on Delivery”) with the Cash on Delivery (COD) payment method at checkout. This prevents customers from choosing a COD shipping option but paying by card (or the reverse) and is the foundation for extras like COD Fee, regional restrictions, and risk controls. On the Shopify Admin, navigate to Shipping and Delivery  Overview Order Limits lets you set quantity or value rules on your product pages and cart page, so customers see when an order doesn't meet your requirements and can fix it right away — before they ever reach checkout. It also adds a protection layer: the limit is enforced all the way through, including fast payment buttons like Apple Pay, Google Pay, and Shop Pay, so it can't be bypassed. Order Limits counts as a checkout rule. You can cFew readers🛒Add a new Checkout Validation rule
Overview Checkout validation rules are essential for ensuring a secure and efficient online shopping experience. These rules help you validate critical checkout fields, manage transaction timings, and customize payment and shipping methods based on specific conditions. Currently, the app supports validation using the following criteria: Cart Conditions Customer Information Date and Time Shipping Address Product Information Market Instruction to set up rule Step 1: CreateSome readers💳Add a new Hide Payment methods rule
Overview The Hide Payment Methods rule feature allows you to control which payment options are visible to customers based on specific criteria, ensuring a tailored and streamlined checkout experience. Currently, the app supports hidden payment methods using the following criteria: Cart Conditions Customer Information Date and Time Customer Address Product Information Instruction to set up rule Step 1: Create a new rule From your Shopify admin dashboard, navigate to BlocSome readers🛡️Add a new Hide Express Checkout rule
Overview The Hide Express Checkout rule feature allows you to control the visibility of Shopify's express checkout options, such as Shop Pay, Apple Pay, Google Pay, etc, based on specific criteria, ensuring a customized and efficient checkout experience for your customers. Currently, the app supports hidden express checkout using the following criteria: Cart Conditions Customer Information Date and Time Customer Address Product Information Instruction to set up rule Step 1Some readers↕️ Add a new Reorder Payment method rule
Overview Reorder Payment Methods rule feature allows you to customize the order of payment options displayed during checkout, ensuring that your preferred methods are highlighted and providing a seamless payment experience for your customers. Currently, the app supports reorder payment method using the following criteria: Cart Conditions Customer Information Date and Time Customer Address Product Information Instruction to set up rule Step 1: Create a new rule FromFew readers🚚 Add a new Hide Shipping methods rule
Overview Hide Shipping Methods rule lets you manage the visibility of shipping options at checkout. By setting specific criteria, you can customize the shipping methods shown to customers, enhancing their shopping experience. Currently, the app supports hide shipping method using the following criteria: Cart Conditions Customer Information Date and Time Customer Address Product Information Instruction to set up rule Step 1: Create a new rule From your Shopify adminSome readers🔝 Reorder Shipping methods rule
Overview Reorder Shipping Methods rule feature enables you to rearrange the order of shipping options displayed at checkout, ensuring that your preferred choices are prominently shown to customers. Currently, the app supports reorder shipping methods using the following criteria: Cart Conditions Customer Information Date and Time Customer Address Instruction to set up rule Step 1: Create a new rule From your Shopify admin dashboard, navigate to Blockify checkout.  on specific pages, such as the product page, cart page, based on predefined conditions. This ensures a more controlled checkout experience tailored to your needs. How Does It Work? By using Blockify Checkout Rules, you can dynamically hide various payment buttons at specific positions throughout your store. With a few simplSome readers☑️ Create a Shipping discount
The Shipping Discount feature helps you create promotional campaigns that increase the average order value and boost conversion rates. With this feature, you can offer discounts on shipping using discount codes or automatic discounts, adding flexibility to your marketing efforts. How Does It Work? Using Blockify Checkout Rules, you can apply shipping discounts under specific conditions. You can select whether the discount will apply to all shipping methods or specificFew readersRename payment method
How to Rename a Payment Method at Checkout in Blockify Checkout Overview The Rename Payment Method rule lets you change how payment options are displayed on the Shopify checkout page — replacing default gateway labels with names that are clearer, more descriptive, or aligned with your brand. For example, you can rename "Cash on Delivery (COD)" to "Pay when you receive" or "Local delivery" to "Local delivery (3-5 days)". This article covers when to use the rule, important limitations toFew readers
Use Cases
Set Quantity Limit with Checkout Validation
Overview The Set Quantity Limit feature helps you control the maximum or minimum number of items a customer can purchase in a single order. By setting limits, you can: Prevent bulk buying of limited products. Restrict discounted product quantities per checkout. Ensure fair distribution during sales campaigns (e.g., BFCM). This feature works through Checkout Validation Rules in Blockify Checkout. How to Set Up Quantity Limit Step 1: Navigate to Checkout Validation Open tFew readersHow to Use Post-Purchase Pages with Blockify Checkout
Overview Post-purchase pages are the pages your customers see after they place an order — the Thank You Page and the Order Status Page. With Blockify Checkout, you can add components like product offers, trust badges, and custom banners to these pages to drive more revenue and build customer loyalty. If you're on a Free, Basic, or Premium plan, post-purchase pages are where Blockify Checkout works for you. They're available on every plan, and they reach your customer at one of the mFew readersValidate Customer Address on Checkout
How to Validate Customer Address Formats in Blockify Checkout Overview Incorrect or incomplete addresses are one of the most common causes of failed deliveries, refunds, and chargebacks. The Validate Customer Address Format rule in Blockify Checkout lets you enforce specific address requirements at checkout — so that orders only go through when the customer's shipping address matches the format you allow. This article walks you through what the rule does, when to use it, and how to setFew readersValidate shipping address if it is a PO box
How to Block PO Box Addresses at Checkout in Blockify Checkout Overview Many shipping carriers — especially FedEx, UPS Ground, and freight services — don't deliver to PO boxes. When a customer accidentally enters a PO box at checkout, the order ends up failing or requiring a follow-up to fix. The PO Box Address validation rule in Blockify Checkout automatically blocks checkout when a PO box keyword is detected in the shipping address, so you avoid failed deliveries, re-shipping costs, aSome readersPrevent fraud by validating orders with less value
This article helps you to validate orders that have less value to prevent fraudulent and minimize chargeback rates. With this feature, you can automatically flag or block suspicious orders with values below a specific threshold, helping to safeguard your business from chargebacks and losses. Benefits Reduce fraud risks: Automatically identify and block orders with unusually low values that may be part of fraud schemes. Minimize chargebacks: By preventing fraudulent transactiFew readers
Create Checkout Link
Overview Checkout Links (available on the Premium plan) let you create shareable URLs that automatically pre-fill a customer’s cart with products, discounts, and details. When a buyer clicks the link, they are taken directly to Checkout (or Cart, if you choose). This feature is designed to: Shorten the purchase journey → higher conversion rates Enable personalized campaigns (VIP offers, influencer promotions, abandoned cart recovery) Make sharing pre-filled carts simple acrossSome readersSetup Custom Field for your Checkout Flow
The Custom Field component lets you collect extra information from customers during checkout — such as special requests, gift messages, or feedback. Once submitted, these responses are automatically saved in the Order Note of the order, so you can review them anytime in the Shopify Admin. How It Works Customers fill in the Custom Field on the checkout page. Their answers are appended to the Order Note. You can view these responses in the Additional Notes section ofSome readersAbout Blockify: Checkout Rules
About Blockify: Checkout Rules Overview Blockify: Checkout Rules is a Shopify app that helps you take full control of your checkout — from validating customer information to customizing payment and shipping options, and adding flexible UI components to the checkout page. The app gives you two layers of protection: client-side validation (fast feedback to the customer in the checkout iframe) and server-side validation (Shopify Functions that run server-side and cannot be bypassedFew readersSetup Countdown Timer for Discount (Shopify Plus)
The Countdown Timer allows you to display a live countdown on the checkout page along with a discount code. When the timer starts, the discount code will be automatically applied, creating urgency for customers to complete their purchase. This feature is ideal for: Flash sales Limited-time offers Special promotions with short time windows Setup Countdown Timer: Step 1: Create the Cart Editor Rule in Checkout Component Navigate to "Checkout Component" Click "Create ComponentFew readersCheckout Analytics
Checkout Analytics — Overview Blockify Analytics shows you how your checkout is performing and how Blockify impacts your revenue. With real-time data on conversion, lost revenue, saved revenue, upsell performance, and Custom Fields engagement, you can spot drop-offs, validate the impact of your rules, and decide what to optimize next. The Analytics page is organized into four tabs: Overview — Store-wide checkout performance (conversion, AOV, funnel, top methods). Rules — How your CFew readersBlockify Checkout Integration Guide
Overview This guide helps you connect Blockify Checkout with third-party platforms by walking you through every steps If you are not familiar with APIs or technical settings, don’t worry — this guide is written for non-technical merchants and explains everything clearly from start to finish. When do you need this guide? You should use this guide when: Blockify asks you to enter an API key or access token You are integrating Blockify with a third-party platform (e.g.Few readersSetup Cart Editor (For Shopify Plus only)
Overview Cart Editor is a smart feature in Blockify Checkout that helps reduce cart abandonment by allowing customers to resolve common issues right inside the cart—before they proceed to checkout. Merchants can display a customizable section with tailored messages and quick actions, triggered by specific rules such as cart value, product types, or shipping methods. What it does for your store 🛒 Fix mistakes upfront – Customers can adjust quantities, change variants, or removeFew readersAdd Text Link to your Checkout (For Shopify Plus Only)
Overview The Text link feature in Blockify: Checkout enables store owners to navigate customers to related page Step 1: Access Text Link setting Open the Blockify app in your Shopify admin. Navigate to Checkout Component > Create Text Link. Enter a name for the Text Link rule to easily identify it. 
Overview Testimonials on Checkout allows you to display existing product or store reviews from supported review platforms directly on the Shopify Checkout page. This feature helps increase buyer trust at the final step of purchase, reducing hesitation and improving checkout conversion. Currently supported platforms: (Feel free to let us know your request on any platform) Judge.me Okendo Custom Testimonials (Please What this feature does Fetches existing reviewsFew readersDiscount Rejection
Overview Discount Rejection lets you prevent a discount code from being applied at checkout when an order doesn’t meet your conditions. It works with manual discount codes—codes that customers enter themselves during checkout. When a customer applies a discount code that doesn’t qualify, the discount is rejected and a message is shown to explain why. Discount Rejection is useful when you want to: Protect your margin from unwanted discount usage Restrict discounts based on checFew readersIntegrating Shopify Flow with Blockify Checkout
🔗 Blockify Checkout – Integrating with Shopify Flow Blockify Checkout now supports Shopify Flow, allowing merchants to automate actions based on checkout validation results, offer interactions, and Blockify-specific events. This integration enables powerful automation scenarios without requiring custom code. 1. Requirements To use Shopify Flow with Blockify Checkout, you must have: A Shopify store with the Shopify Flow app installed Blockify Checkout installed and activateFew readersEstimated Tax and Duty
Estimated Tax — How to Show Import Tax Estimates at Checkout Overview Estimated Tax lets you display a calculated tax estimate to customers at checkout — informational only, so it doesn't change what they actually pay. It's designed for stores that sell internationally: instead of buyers being surprised by duties or import taxes at delivery, they see a clear estimate upfront on the Thank You page, Order Status page, or (for Shopify Plus stores) directly on the checkout page. The tax estimatFew readersAdd Image Banner to your Checkout flow
The Image Banner component allows you to display promotional or informational images directly in your checkout to improve conversion and communicate key messages to your customers. Availability Available on: Premium and Plus plans Supported pages: Checkout Thank You page Order Status page What you can do with Image Banner Display promotional banners (discounts, campaigns, seasonal offers) Show trust messages (free shipping, guarantee, secure checkout) Redirect customeFew readersSet Up Discount List for your Checkout
How to Set Up Discount List at Checkout Overview Discount List lets you display available discount codes directly on your checkout page, so buyers can discover and apply offers without leaving the page. Instead of hunting for codes elsewhere, buyers see which discounts they qualify for — and for discounts they haven't unlocked yet, they get a real-time message showing exactly how much more they need to spend or add to their cart. This feature is available on Shopify Plus plans only, asFew readersAdd Discount Banner to your Checkout Flow
Overview Discount Banner is a checkout UI component designed to help merchants promote discount codes directly inside the customer journey — where purchase decisions actually happen. Instead of relying on external channels like email or popups, Discount Banner brings the offer into the checkout flow, increasing the likelihood that customers will see, copy, and apply the discount. This feature is part of Checkout/ Post-purchased Customization (Conversion Layer) — focused on improvinFew readersBilling Address condition
Billing Address conditions — Overview Billing address conditions let you block or flag checkout orders based on the billing details a buyer enters — the information tied to their payment method, which can be different from the shipping address. You can build rules on the billing address, billing country, billing phone number, and whether the billing address matches the shipping address. These conditions help you stop risky or mismatched orders. They run at the checkout step and apply aFew readersIP Country Conditions
Overview Every other condition in Blockify Checkout works from information the buyer types in — their email, their address, their phone number. IP country conditions work from something they don't type: the country they are connecting from. This lets you stop a pattern that address-based rules can't see. Someone using a stolen card usually enters the real cardholder's billing address, so the address looks perfectly normal. What gives them away is that they are placing the order from a completFew readersPost-Purchase Upsell: How to Show One-Click Offers After Checkout
Overview Post-Purchase Upsell shows the customer one offer after they pay, on the post-purchase page, before the Thank You page. If they accept, the product is added to the order they just placed and they only pay the price difference. There's no second checkout and no re-entering card details. Available on all plans (early access, free). When to use it Offer a product that goes with what the customer just bought. For example, a screen protector after a phone case. A discount of around 10–Few readersAdd a Post-purchase Upsell
How to Set Up Post-Purchase Upsell Overview Post-Purchase Upsell shows your customer one offer right after they pay, before the Thank You page. If they accept, the product is added to the order they just placed and they only pay the price difference. No second checkout, no re-entering card details. You can now offer a whole product instead of a single variant. The customer picks their own size or color on the offer page, so one offer covers your full size range. Available on all plans. PostFew readersCombine Condition Rule
Combine Condition Rule Combining Conditions in Checkout Validation, Payment Customization, and Shipping Customization Rules Overview The new Condition Selector allows you to combine up to 30+ conditions across Checkout Validation, Payment Customization, and Shipping Customization rules. With the updated UI, conditions are now selected directly from a condition library with search and filters, making it easier to find what you need. If you add more than oneFew readersProduct Offer - Checkout Customization (For Shopify Plus)
Available for Shopify Plus only Overview The Product Offer feature in Blockify: Checkout enables store owners to upsell products and increase the average order value by displaying additional offers during checkout. Step 1: Access Product Offer Settings Open the Blockify app in your Shopify admin. Navigate to Checkout Component > Create Product Offer Rule. Enter a name for the product offer rule to easily identify it. Set the rule status to Active to enablFew readersAdd a Free Shipping Bar (for Shopify Plus only)
A Free Shipping Bar (or Reward Bar) helps increase your conversion rate and average order value by encouraging customers to spend more to unlock free shipping at checkout. You can now also control when the bar appears using conditions — so it shows only to the customers, carts, or markets you want. Note: The Free Shipping Bar is available on Shopify Plus only. When to use conditions By default the bar can show to everyone, but conditions let you target it so the messFew readersSet up a Custom Banner (for Shopify Plus only)
A Custom Banner allows you to display important messages, promotions, or warnings during checkout. You can use it to notify customers about special offers, shipping details, or order requirements. Steps to Set Up a Custom Banner Open the Blockify: Checkout Rules & COD app and navigate to the Checkout Component tab. Click Create Component and select Custom Banner. 3Few readersSet up and customize Trust Badges
Overview Trust badges build customer confidence at checkout by displaying security seals, certifications, partner logos, or any image that signals trust. Showing them at the right moment reassures shoppers that their purchase is safe and encourages them to complete checkout. This article covers everything you need: creating a Trust Badge rule, choosing where it appears, styling the badges, and uploading your own custom badge images. Plan availability: Premium — display Trust BadgesSome readersAdd Payment Icons to Your Checkout (Shopify Plus Only)
A Payment Icon helps build customer trust by displaying accepted payment methods at checkout. It reassures shoppers about available payment options, improving checkout confidence and reducing abandonment. Steps to Set Up Payment Icons Open the Blockify: Checkout Rules & COD app and navigate to the Checkout Component tab. Click Create Component and select Payment Icon.  اردو (Urdu) Deutsch (German) Français (French) العربية (Arabic) 日本語 (Japanese) How to Change the Language In-app Log in to Blockify Checkout: Access your Shopify admin and open the Blockify FraFew readers