Connect AI assistants to Omega Feed

Connect an AI assistant to ask about your feeds in plain language and start a sync from the chat.

Use this when: you work in Claude, ChatGPT, Gemini, Grok or a terminal agent and want to check feed errors without opening the app.

1. Before you start
2. Connect an AI app
3. Connect Claude Code or a terminal agent
4. Choose what assistants can do
5. Manage connected assistants
6. Examples
7. Limits

Before you start

• You need a Shopify staff login for the store where Omega Feed is installed. You sign in with it to approve each assistant.
• Your assistant must support custom connectors (remote MCP servers).
• Open the setup page: go to Settings, then click Manage on the AI assistants card.

Connect an AI app

1. On AI assistants, open Connection methods.
2. Under With an AI app, click Connect under Claude, ChatGPT, Gemini or Grok. The app copies the server URL and opens that assistant's connector page in a new tab.

3. In the assistant, add a custom connector and paste the URL.
4. Sign in with Shopify when the assistant asks.
5. Check the page Connect to your store?. It shows your store, the access level, and two lists: It can view and It can also (or Turned off on Read-only).
6. Edit Connection name if you like. It shows in your list of connected assistants and in Sync history.
7. Click Allow access. You are sent back to the assistant.

For any other assistant, copy the MCP server URL from the same card and add it as a connector there.

Connect Claude Code or a terminal agent

1. On AI assistants, open Connection methods.
2. Under With Claude Code or a terminal agent, click Copy prompt.
3. Paste the prompt into your agent. It adds the server and opens the Shopify sign-in for you.
4. Approve the connection as in steps 5–7 above.

The prompt reads: "Add the Omega Feed MCP server at (HTTP transport) and sign me in."

Choose what assistants can do

The Permissions card sets one access level for all assistants on your store.

• Read-only — assistants can look at your feeds but can't start a sync.
• Read + Sync feed — assistants can also start a sync. This is the default.

To change it:

1. On Permissions, choose the level.
2. Click Save in the Unsaved changes bar at the top.
3. Confirm Switch to ?.

What assistants can do, under What assistants can do:

Assistants can't edit your products or settings. A sync started by an assistant follows the same rules as one you start in the app: if the feed can't sync, the assistant is told why.

Manage connected assistants

Connected assistants (N) lists each connection with its Name, Connected date and Last active time.

• To remove one assistant, click Disconnect on its row and confirm. It loses access until you approve it again.
• To remove all of them, click Revoke all access and confirm Revoke all.

Syncs started by an assistant show an AI assistant label in the feed's Sync history. Hover it to see which connection started the run. See Check sync history.

Examples

• "Which of my feeds have errors right now?" — the assistant lists your feeds with their issue counts.
• "Why is my blue t-shirt rejected on Google?" — the assistant finds the product across feeds and returns the channel's reason.
• "Sync my Google feed." — on Read + Sync feed, the assistant starts a sync, like Sync now.

Limits

• Available on every plan.
• Usage is counted per store per hour and shared by all assistants:.
• Usage this hour shows look-ups and syncs used, and when the count resets. The Syncs row shows only on Read + Sync feed.
• When a limit is reached, the assistant gets an error until the hour resets. Click Need higher quota? to ask us for more.

Related articles

• Keep your feeds in sync
• Find and fix product issues
• Plan limits

Need help? Chat with us from the app.

Updated on: 13/11/2026