Block Product Combination

This feature allows you to restrict customers from purchasing certain product combinations within the same order.

1. Select Type

2. Define "Customer Buy" Products

Set the range of quantities and products that will trigger the block:

• Buy from (quantity) and Buy to (quantity): Define how many items (min–max) the customer can buy before the block applies.
• Select products scope:

• Any products on store – applies storewide.
• Any products in selected collections – limit applies to chosen collections.
• Any products in selected products – choose specific products to monitor.
• Any variants in selected variants – target specific variants only.

3. Select "Block Products"

• Choose the products that cannot be purchased together with the items defined above.

4. Apply to markets

• Allows merchants to set personalized limit rules for each market or country, tailoring restrictions to regional needs.
• Search and choose the countries/regions where you want the rule to apply.

5. Target customer

Select the customer segment to apply the limit rules. There are 5 options:

• All visitors: Apply the limit rules to all customers visiting your store.
• Logged-in customers: Apply the limit rules to all logged-in customers.
• Logged-in customers with tag: Apply the limit rules to logged-in customers with the selected tag.

• Customers without tag: Apply the limit rules to customers who do not have the selected tag

• Visitors with IP: Apply the limit rules to visitors with the specified IP addresses from the list you selected.

6. Schedule

• You can set start and end times for limit rules, and the system will automatically follow the schedule, saving management time.

Updated on: 09/10/2025