Connect Multi Stores

In case you have more than one Shopify store, you can use the Multi-store feature to quickly access each account, save much more funds, and track the performance of all transactions across connected stores. (Applied for Premium and Enterprise users)

What you should know about multi-store?

Which Synctrack plan supports the Multi-store feature?

This feature is available on the Premium and Enterprise plans (you only need the Premium / Enterprise plan on one store to connect multiple stores — the other stores can stay on the Free plan and still use all the advanced settings the main store has). Premium connects up to 2 stores; Enterprise has no store limit.

How many stores are supported on my plan?

Your subscription includes 1 store. On Premium you can add 1 more ($20/month). On Enterprise you can add as many as you need — see the slot pricing below. If you connected a second store back when it came free with the plan, you keep it at no extra cost.

Are the tracking numbers mixed across the stores?

No. The tracking numbers on every single store are separated perfectly, you can click to filter stores and view trackings on different ones.

Are the PayPal accounts mixed across the stores?

It is up to you. You can set up different PayPal accounts for different stores or use the same PayPal account for some of the stores. When you integrate multi-stores, Synctrack will ask you this part. Don’t worry about it.

Can I use the same PayPal/Stripe account on another store by activating this store?

Yes. You can.

How to set up a Multi-store connection

Step 1: Setup the main store

The main store needs to be a paid store on the Premium plan or higher. It is to make sure this store is supported with a multi-store feature
Action 1: Log in to the Synctrack app through the main store Go to tab Settings > Multi-store Integration tab and click the button Generate a connection key

The system instantly initializes a Connection key. Remember that this connection key is needed to copy and paste it into the sub-store.

Action 2: Then select Add Connection and enter the Shopify URL of the sub-store to integrate.

Step 2: Setup the sub store

Log into the sub-store, you will instantly view a pop-up that asks for the Connection key from the main store. Enter the connection key that you already generated at the main store. Then click Submit to finish multi-store integration.

You can check the checkbox if you want to use the same PayPal account from the main store for the sub-store.

What does it look like in all stores?

On all stores that are connected together, the multi-store connection is displayed exactly the same.

In 1 single admin panel, you can choose the store where you want to view data with only 1 click. The filter Store at the right side of the app supports users to instantly go to the targeted store

On tab Analytics

Pay-per-use multi-stores

This pay-as-you-go feature is only available on the Enterprise plan. Beyond the store included in your subscription, you can integrate as many stores as you want. Tracking info will be synced to Paypal / Stripe for all your stores unlimitedly and quickly. Managing all your stores in one dashboard will significantly increase your business efficiency.

How the Slots Work:

• Included in Your Plan: Your subscription includes 1 store. If you already had a free second store from an earlier plan, you keep it at no extra cost.
• Adding More Stores: Every store beyond the one included in your plan is a paid slot.

Pay-As-You-Go Pricing for Additional Slots:

Slot prices are worked out from your plan price, so they move with it:

On annual billing every slot is 20% off: Premium $16/month; Enterprise $24 for the first extra store and $39 for each one after. If you are on an older plan price, your slots are worked out from that price the same way.

💡Clear Example:

You're on Enterprise and want 5 stores in total (1 included + 4 paid slots):

1. Store #2: $30
2. Stores #3, #4, #5: 3 x $48 = $144

Total Extra Charge: $30 + $144 = $174 / month.
Total Charge **= Enterprise subscription + slots = $**59.99 + $174 = $233.99 / month

How to set up pay-per-use multi-stores?

• On the “Setting” tab, you need to click on “Multi Stores Integration”. The pay-per-use section is at the end of this tab.

• Choose the number of stores you want to buy by moving the cursor, then click on “Buy Now”

With available slots, you can return to Action 2 of “How to set up Multi-store connection” and add on the new sub-store.

If you have any other concerns that this document doesn’t help that case, please feel free to contact us through email at [email protected], reach us through in-app live chat, or read more in our Synctrack blog, we are always right there to give you a full hand.

Updated on: 25/09/2026