🚩 Courier Mapping
Click on Settings tab on the left navigation bar, go to Courier Mapping
Start to set up Preferred courier/ Courier mapping
Preferred courier
When a new tracking number is added to the system, Omega will first check the preferred courier list set by the merchant to determine which courier should be detected for that tracking number. This feature helps merchants ensure that their preferred courier is prioritized for tracking updates, ensuring accurate and timely tracking information for their shipments
Courier mapping
For example, if the system automatically detects the courier as "A," but the merchant wants to display "B" as the courier on the tracking page, they can use this feature to replace the actual courier with "B." This feature gives merchants the flexibility to customize the displayed courier information to align with their preferred couriers or specific shipping arrangements
Input the original courier in the field Actual courier
Input the replaced courier you want to show on tracking page in the field Shopify courier
Based on your previous order, we have detected orders having tracking number fulfilled with courier name that does not match the actual courier, we suggest the following mapping.
Start to set up Preferred courier/ Courier mapping
[](https://omega-order-tracking.gitbook.io/docs/features/tracking-page/courier-mapping#preferred-courier)
Preferred courier
When a new tracking number is added to the system, Omega will first check the preferred courier list set by the merchant to determine which courier should be detected for that tracking number. This feature helps merchants ensure that their preferred courier is prioritized for tracking updates, ensuring accurate and timely tracking information for their shipments
Courier mapping
For example, if the system automatically detects the courier as "A," but the merchant wants to display "B" as the courier on the tracking page, they can use this feature to replace the actual courier with "B." This feature gives merchants the flexibility to customize the displayed courier information to align with their preferred couriers or specific shipping arrangements
Input the original courier in the field Actual courier
Input the replaced courier you want to show on tracking page in the field Shopify courier
Based on your previous order, we have detected orders having tracking number fulfilled with courier name that does not match the actual courier, we suggest the following mapping.
Updated on: 05/12/2024
Thank you!