Display Shipping Protection on the Checkout page

How to configure the widget for your checkout page. The editor has 2 tabs: Settings and Appearance.

Tab 1: Settings

Show widget on the checkout page

Turn the widget on/off on your checkout page. Click Enable to activate — the badge switches from Off to On.

Add widget block

Required — the toggle above only enables the backend; the widget only renders after the block is added in the Checkout editor. Click Go to checkout editor:

• Click Add app block in the Checkout section.
• Choose Shipping protection.
• Drag the block to your preferred position (typically after Shipping method or before Payment).
• Click Save in the Checkout editor.

Pricing rules

Rules for calculating the protection fee added to the order.

Fee type: how the fee is calculated.

• Fixed amount — flat fee per order.
• Percentage — fee = % of cart value.

When Fixed amount is selected:

• Default fixed amount — default fee when no tier matches.

• Use advanced pricing settings — enable to charge by cart-value tiers. Each tier:
• • Min cart value — minimum cart value that matches the tier.
  • Max cart value — maximum cart value that matches the tier.
  • Protection price — fee applied to that tier.

When Percentage is selected:

• % — fee rate over cart value.
• Min charge — minimum fee (even if the percentage produces a lower amount).
• Max protection fee — maximum fee, 0 = no limit.
• Increment amount — rounding step for the fee.

• Fee rounding (Standard+) — rounding direction:
• • Rounding up — round up to the next Increment.
  • Rounding down — round down.

• Conditional pricing (Standard+) — enable to override the percentage fee with a fixed fee when cart value meets a Price [>/</=] X condition.

Protection rules

Fulfillment timing and scope rules.

Protection fulfillment: when Shopify marks the protection line item as fulfilled.

• Immediately after purchase — fulfill as soon as the order is created.
• After first order item fulfilled — wait until the first item ships.
• After order fulfilled — wait until the entire order is fulfilled.

Product exclusions: exclude products from protection (excluded items don't contribute to the cart value used to calculate the fee).

• Product collection — exclude by collection.
• SKU — exclude by specific SKU.

Click Select to choose the items to exclude.

Markets (Standard+): which markets the protection applies to.

• Enable for all markets — applies to every customer.
• Uncheck → Select specific markets — only customers in those markets are charged.

Tab 2: Appearance

Template

A ready-made preset (icon + title + text). Click to apply:

• Worry-free shipping — shield icon, message about lost/damage/theft refunds.
• On-time promise — package-timer icon, message about return/refund guarantee.

Display conditions

• Widget icon — the icon shown beside the widget. Choose Specific collections, Product Tags, No icon, or upload a Custom icon (≤5MB, SVG/GIF/JPG/PNG/JPEG).
• Select button — the opt-in control style:
• • Switch type — modern ON/OFF toggle.
  • Checkbox selection — traditional checkbox.

Content

The widget's text content.

• Widget title — main title (e.g., "Worry-free shipping").
• Business text — short description below the title.
• Link text — hyperlink text (e.g., "View refund policy"); leave empty for no link.
• Link URL — the URL the link points to (must include https://).

Text style

Style for the Business text:

• Text size — Small / Base / Large / Extra Large.
• Text color — Base / Subdued / Critical / Warning / Success / Info.
• Text emphasis — Base / Bold / Italic.

Click Save in the contextual bar when you're done.

Updated on: 13/05/2026