Articles on: Omega - Order Tracking

How to customize Tracking page

You can customize the tracking page by using 6 sections in the Tracking Page tab:


Customize Theme

Basic theme

Theme Advanced


Tracking Form:
You can allow customers to track their orders with both Order ID and Tracking Number or with either only Order ID or only Tracking number.
Require email when tracking is optional.

General Display: Customize the display layout, main color, track button color, content, date-time format of the tracking page

Progress Bar: Customize your progress bar including color, adding your custom tracking status

Footer Links: Customize the social media profiles and policy URL footer links of the tracking page: Facebook, Twitter, Instagram, Tik Tok, Pinterest, and other Terms, Privacy links. Customers click the words/icon to navigate to the desired info.

Custom Message for No info/Not found shipment
When the status is No info or Not found on the tracking page, comfort your customers with a custom message.

Keyword blacklist

With this feature, you can hide or replace unwanted words/locations with your custom message on the tracking page.


Display text on the tracking page in your desire language
Translate Tracking Status: Custom your text matched with each tracking status

Translation string: Custom your text matched with each section tracking page

Form Tracking

When you change the words in the following section, it will change in your tracking page correspondingly:


Product recommendation

This section allows you to add other products with their price on the tracking page.

=> Customers will click the picture and get redirect to the product’s page

You can freely choose to enable/disable this function by checking "Enable" or "None"



Ask Review Setting
Allow the merchant to set up max 3 questions asking about your service with star-rating scales, discovering reasons and qualitative comments:

Display Review Setting
Allow you to display the reviews your customers submitted on the tracking page, showing the quality and credibility of their service.



Customize your tracking page by adding custom content, using HTML and CSS markup fragments

Updated on: 21/07/2022

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