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• How to add the tracking page to your store page

  To see how to add the tracking page to your store navigation menu, please check the instructions: The tracking page on your store will look like this: Step 1: Go to your Shopify admin → Online Store → Navigation Step 2: Select Main menu section (recommended option) to add your tracking page to ![](Few readers

• How to add a tracking number to a Shopify order?

  Please follow the steps in the video below to add the tracking number to your order on Shopify:Few readers

• Order Tracking Document

  After installing the app, the app interface will display the "Dashboard" tab. You can have a quick view on different tabs to see all features inside the app *** Dashboard** *** Shipments** *** Tracking Page** *** Settings** After reviewing all the features, there are some sections that you should notice: If you want to show and process your previous orders. Please use the Get old orders function ![](https://storage.crisp.chat/users/helpdesk/website/8Very popular

• Why your customers cannot track their order on your tracking page?

  Check out 5 common reasons why your customers cannot track their order on your embedded tracking page and what you should do to resolve it on your end. Many shoppers and merchants, when they see this, conclude that the tracking page doesn't work, but this is not the case. The first primary condition to track a parcel shipping status is that orders must be fulfilled. None of the tracking systems can track status if an order is unfulfilled and without a tracking numberFew readers