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• How to add the tracking page to your store page

  To see how to add the tracking page to your store navigation menu, please check the instructions: The tracking page on your store will look like this: Step 1: Go to your Shopify admin → Online Store → Navigation Step 2: Select Main menu section (recommended option) to add your tracking page to ![](Few readers

• How to customize Tracking page

  You can customize the tracking page by using 4 sections in the Tracking Page tab: General Display Customize the display layout, color, contained content of tracking page Setting: Content width: Pull left/right to customize content width small/large as your wish Show content: You can tick to what element you want to add to your embeded tracking page Date format: Customize time's display style on your tracking page Tracking page layout: There are 3 layouts availblFew readers

• How to add a tracking number to a Shopify order?

  Please follow the steps in the video below to add the tracking number to your order on Shopify:Few readers

• Order Tracking - Price Plans

  Under the Dashboard tab, click on the Active plan: STARTER button you can view the pricing table with detailed information underneath. Just click the Choose plan button for which plan you want to upgrade/downgrade. ** The tiers differentiate from price plans:** The number of shipments tracked per month The priority of support users receive The privilege to access new features inFew readers

• How to connect email account?

  ⭐️ How to connect email account? To make the email sending/ receiving function working, you need to configure the email. Step 1: Choose your type of email account and fill in the information. [Step by step to generate the app password for some common email accounts. ](https://apps.omegatheme.com/order-tracking/front/build/docs?hmac=27b0b6d633fbb908c532cc314a0fe2fb34Few readers

• Why your customers cannot track their order on your tracking page?

  Check out 5 common reasons why your customers cannot track their order on your embedded tracking page and what you should do to resolve it on your end. Many shoppers and merchants, when they see this, conclude that the tracking page doesn't work, but this is not the case. The first primary condition to track a parcel shipping status is that orders must be fulfilled. None of the tracking systems can track status if an order is unfulfilled and without a tracking numberFew readers