Limit - Chat Notifications
Get important Order Limit alerts, quota warnings and the monthly recap - delivered to your team's chat or inbox.
How it work
Chat Notifications sends you alerts about your store's block action quota and a monthly recap, so you find out before limits pause and you can act in time. You choose which alerts to receive and where to receive them. Alerts can go to one or several channels at the same time: Telegram, Slack, Discord, or Email.
You can find the feature in the Pareto - Order Limit app under Integration → Chat Notifications. Click Manage to open the settings.

- Choose which notifications to receive
In Chat Notifications → Notification, tick the alerts you want, then click Save preferences:
Notification | When it is sent |
|---|---|
50% block action quota used | Heads-up when half your monthly quota is used |
80% block action quota used | Warning before quota runs out |
Block action quota exhausted | Critical: limits are paused until reset |
7 days over quota | Escalation if quota stays exhausted for 7 days |
Monthly recap | Summary of last month |

- Connect a notification channel
In Notification channels, choose where alerts should be sent. Each connected channel shows a Connected badge with the account and the last tested time, and can be edited or disconnected. The header shows how many channels are connected (for example "3 of 4 channels").

Telegram
You need a Bot token and a Chat ID.
- In Telegram, search for @BotFather and click Start.

- Send
/newbotand follow the prompts. BotFather replies with your bot token (looks like63xxxx71:AAF...). Copy it into Bot token below.


- Add your bot to the channel or group, then send any message there.
- Open
api.telegram.org/bot<TOKEN>/getUpdatesin a browser, replacing<TOKEN>with your bot token.
{
"ok": true,
"result": [
{
"update_id": 838xxxx36,
"channel_post": {...},
"chat": {
"id": -1001xxxxxx062,
"title": "....",
"type": "channel"
},
"date": 1703065989,
"text": "test"
}
}
]
}
- In the JSON, copy the
chat.idvalue (a negative number like-1001xxxxx062) into Chat ID, then click Save & Test.

Slack
You need a Bot token and a Channel.
- Create a Slack app at api.slack.com/apps and select your workspace.

- Go to OAuth & Permissions → Bot Token Scopes → Add an OAuth Scope, then add
chat:write.

- Still on the OAuth & Permissions page, click Install to {workspace} to generate your tokens.

- Copy the Bot User OAuth Token (starts with
xoxb-) and paste it into the Bot token field below. - Open the Slack channel you want to use, copy its Channel ID, and paste it into the Channel field. Then click Save & Test.

Discord
You need a Webhook URL
- Open the Discord server where you want notifications. If you do not have one yet, create a server first. Then go to Server Settings → Integrations → Webhooks.


- Click New Webhook, give it a name, and choose the channel that notifications should post to.


- Click Copy Webhook URL, paste it into Webhook URL below, then click Save & Test.


- Click Connect on Email and enter the address that should receive alerts.
- Click Save. No test step is needed.

Email alerts are delivered through CustomerIO and are sent to this address instead of your shop owner email.
Updated on: 22/06/2026
Thank you!