Manage Categories
Manage which category will show in the Preference section here, you can also edit/ add categories.
Make sure that you have published the categories and by default there will be one marked as Necessary which will be checked by default and cannot be unchecked.
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1kr1jvn.png)
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_158iqqy.png)
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_vkhu82.png)
Make sure that you have published the categories and by default there will be one marked as Necessary which will be checked by default and cannot be unchecked.
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1kr1jvn.png)
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_158iqqy.png)
![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_vkhu82.png)
Updated on: 05/07/2022
Thank you!