EU GDPR Cookies - Getting Started

• How to customize Cookies Preferences Layout

  Targeting visitors by region You can enable/disable preferences button by clicking on green button below: **Enable for all country ** Enable for specific regions Design Text Custom Preferences You can display tSome readers

• Manage Cookies

  The app will automatically scan all cookies on visitors’ browsers and save them into the Manage Cookies table. You then can manage your cookies here, the app will display all available cookies on your store and categorize them based on the document from Shopify, the rest you can edit by yourself, you can also add more cookies:Some readers

• Cookies Advanced Setting

  Update button: Update permission to use the newest features Browser cookies lifetime: Basically, it means how long will the cookie consent still remain valid and after which they will expire => consent needs to be given again=> pops up the cookie bar again. Now it's set to 60 days - default. + - are available Custom CSS: you can add code to customize the display for the banner if needed. ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1gustm0.pFew readers

• Manage Categories

  Manage which category will show in the Preference section here, you can also edit/ add categories. Make sure that you have published the categories and by default there will be one marked as Necessary which will be checked by default and cannot be unchecked. ![](https://storage.crisp.chat/users/helpdesFew readers

• How to customize Cookies Banner Layout

  General You can customize your cookies banner here. You can choose to show the logo, dismiss button, cookies button or show the banner only in the homepage by turning on/off the green button as the image. Premium plan interface How to create a policy page? (available on Premium plan)** You need toFew readers

• How to enable EU GDPR Cookies

  By default, the app is disabled when you install the app. Enable EU GDPR Cookies by clicking on the green Enable button in the Layout Banner tab. Sometimes, you still cannot see the cookie banner on your site after Enabling it, in that case you will have to enable it from your Shopify theme editor as well, please remember to Save it after toggling it on. ![](https://storage.crisp.chat/usSome readers

• EU GDPR Cookies - App Overview

  By default, the app is disabled when you install the app. Enable EU GDPR Cookies by clicking on the green** Enable button** in the Advanced settings tab. You can show an EU GDPR compatible cookie banner, informing your customers that your store is using cookies. Customize your banner layout, your preference layout, your visible users and lifetime inSome readers

EU GDPR Cookies - Premium Features

• How to do email configuration

  Email Configuration In order to do Email configuration, first of all, you need to update permission to use the newest version of the app in Advance setting in Settings tab Case 1 Go to https://myaccount.google.com/security and sign in with your account. You will see the box like this screenshot ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image_1ruqtmp.pngSome readers

• How does request table work

  This tab allows you to manage all requests of visitors. It’s only available for those who use the Premium plan. This part links with the policy page here. There are 3 type of requests that a visitor can submit to: **Edit your account information **~ aka edit_profile By default, when a visitor submits email => Status = pending By default, when a visitor has done editing their information => Status = Processed **RequSome readers

• Manage Users

  Manage users tab let you know which customer has accepted the cookies on your store, you can export/ delete the data. NOTE: User data is saved within 60 days.Few readers

EU GDPR Cookies - How it works

• How does cookies lifetime work

  Basically, it means how long will the cookie consent still remain valid and after which they will expire => consent needs to be given again=> pops up the cookie bar again. Now it's set to 60 days by default in our app but + - buttons are available"Few readers

• What to do with scanned cookies, do we need to classify, publish/unpublish them

  By default, Shopify's store will save a wide range of cookies to visitors' browsers (it's Shopify, not our app that saves the cookie). Our app scans the list of cookies that the store is sending/saving to their visitors' browsers and collects them into our app. Customers can later choose what to publish/unpublish to inform their visitors about the cookies, under the preferences. The only type of cookie we save to visitors' browser is about the time of ""accept"" or status of ""dismiss""Few readers

• What happens when visitors hit the “DISMISS” button

  Our app is for notification and getting consent only, and we cannot interfere with how Shopify saves cookies to browsers. So even if visitors hit Dismiss, Shopify stores would still save cookies, which is against their consent. Thus, merchant should get Got it consent as many and as soon as possibleFew readers

• Will the app affect tracking tag/pixel data

  **No. It won't affect how pixel data work as the setups are separated. ** App's function is only to show the cookie notification and scan the cookies to inform visitors of what cookies are saved to their browserFew readers

• Can Omega help me to delete the cookie bar from other apps?

  Sometimes customers installed another app from other developers, removed it already but the code is still lurking somewhere in the theme. We can help remove all the leftovers (sometimes), if you give us access to your theme.Few readers