Manage your plan

Change your plan when you need more products, feeds or features, or when you need less. This article also covers trials, discount codes and uninstalling.

Use this when: you hit a limit, a feature shows a plan lock, or you want to stop using Omega Feed.

1. Before you start
2. Choose, upgrade or downgrade
3. Trial and discount codes
4. Uninstall Omega Feed
5. Limits

Before you start

• Billing goes through Shopify. Paid plans appear on your Shopify invoice.
• You need a Shopify staff account that can approve app charges.
• Know how many Active products your store has. Paid plans are priced by product quota, and the Pricing page suggests one from that number.

Choose, upgrade or downgrade

Omega Feed has 4 plans: Free, Basic, Pro and Max.

• Free — best for testing on a small catalog. Weekly auto sync.
• Basic — best for 1–2 channels that only need a daily update.
• Pro — best for stores running ads on several markets or channels. Hourly auto sync.
• Max — best for agencies and large catalogs with many feeds or accounts.

Upgrade

1. Go to Pricing, or click Upgrade plan on the Homepage.
2. Choose Monthly or Yearly. Yearly saves 20%.

3. Move the Products to sync slider to at least your number of Active products. Products in your store shows that number; hover its info icon for details.
4. On the plan you want, click Choose plan (or Start N-day trial).
5. Approve the charge on the Shopify page.

Back in the app, Thank you for upgrading! appears. The higher limits can take a few minutes to show everywhere. Feeds that were paused because of your old plan sync again when the new plan allows them.

What the plan button can say:

• Your current plan — the plan you are on.
• Choose plan greyed out, with "At this size, you pay less on a higher plan and get more features." — pick a higher plan at that quota.
• Not available — the plan isn't sold on the billing cycle you selected.

If your catalog is bigger than the largest quota on the slider, choose the last stop and click Contact sales.

Downgrade

1. Go to Pricing.
2. Click Downgrade on a lower plan, or pick a smaller quota on your current plan.
3. Read the window that opens: You’re about to downgrade your plan, or Exceeded new plan limits if you use more than the new plan allows. Click Compare plan features to see what you lose.
4. Click Downgrade to confirm, or Keep current plan to cancel.

A smaller quota on the same plan skips this window and goes straight to Shopify.

What happens after a downgrade:

• Feeds that use a feature the new plan doesn't include are paused.
• If you have more feeds than the new plan allows, your newest feeds keep running and the older ones are paused.
• Without Max, only 1 business account per channel keeps syncing. Feeds on other accounts are paused.
• Products past the new product quota stop syncing.
• Downgrading to Free cancels your Shopify subscription.

You can resume paused feeds at any time by upgrading again.

Trial and discount codes

Free trial

• Paid plans come with a 7-day free trial. Shopify bills you only after the trial ends.
• Trial days are counted per store, across plans. If you already used some, the button shows the days left, for example Start 4-day trial. When none are left, it shows Choose plan.
• Cancel during the trial by downgrading to Free or uninstalling. You are not charged.

$1 first month

When the offer runs, paid plans show Try $1 for first month on monthly billing. Your first month costs $1, then the normal price applies. This offer has no free trial and can't be combined with a discount code.

Discount codes

1. Go to Pricing and click Have a discount code? at the top.
2. Enter the code in Discount code and click Apply.

3. Plans the code covers show the code and the saving, for example "CODE · Save 20%". Choose your plan as usual.

• A code can be limited to monthly or yearly billing. The page switches to that cycle for you.
• A code can be limited to some plans. Other plans keep their normal price.
• A code can apply for a set number of billing periods.
• "Voucher not found!" means the code is wrong, expired or not valid for your store.
• If you received a link with a code, opening it applies the code on Pricing.

Uninstall Omega Feed

1. In Shopify admin, go to Settings > Apps and sales channels.
2. Find Omega Feed and click Uninstall.

What happens right away:

• Your paid plan is cancelled. Shopify stops billing for the app.
• Feed files are deleted. Every feed URL (XML, CSV) stops working, so channels that fetch it get an error on their next fetch.
• Feeds stop syncing. Price and stock changes no longer reach any channel.

What stays on your channels:

• Google Merchant Center — products sent by API stay in the Omega Feed data source. Omega Feed doesn't delete them. Google removes products that are not updated for a while.
• Meta catalog — products sent by API stay in your catalog until you delete them in Commerce Manager.
• Data file feeds — the products the channel already fetched stay until the channel removes them after failed fetches.

To clean up, delete the Omega Feed data source in Merchant Center, delete the items or catalog in Commerce Manager, and remove the scheduled fetch from other channels.

Your feeds and settings in Omega Feed are kept for a limited time after you uninstall. Reinstall within that time and they come back on the Free plan.

Limits

• Product quota, feed count, variants per product and features differ per plan. See Plan limits.
• Auto sync: weekly on Free, daily on Basic, hourly on Pro and Max.
• A plan change takes effect after you approve it in Shopify. Higher limits can take a few minutes to show.

Related articles

• Plan limits
• Install and set up Omega Feed
• Send your feed to Google Merchant Center
• Send your feed to a Meta catalog

Need help? Chat with us from the app.

Updated on: 13/11/2026