Minimum order value
Minimum order value
Require a minimum order amount before a delivery/pickup method (or a surcharge) applies — so small orders don't trigger an unprofitable delivery.
Overview
DingDoong supports two minimum-value settings:
- Minimum order value for a method — customers must reach a spend threshold before the method is offered.
- Minimum order value for a surcharge — a surcharge applies (or is waived) based on the order amount, e.g., free delivery above a threshold.
The widget shows a message when the cart hasn't met the minimum yet.
Before you start
- The method (Local delivery, Pickup, or Shipping) is enabled with a scheduling rule.
How to set a minimum order value
Here's how, step by step:
Step 1: Open the method's rule
Go to the method and find the minimum order value setting.
Step 2: Enter the threshold
Enter the minimum amount required for the method (and/or the threshold that controls the surcharge).
Step 3: Save and check the message
Save, then test with a small cart — the widget shows the "minimum not met" message until the cart reaches the threshold.
Common scenarios
Minimum spend for local delivery
Require, say, a 30.00 minimum before local delivery is offered, so deliveries stay worthwhile.
Free delivery above a threshold
Use the surcharge minimum so the delivery fee is waived once the cart passes the threshold.
No minimum for pickup
Leave pickup's minimum at 0 while keeping one on delivery.
Configuration options
Option | Description | Default | Notes |
|---|---|---|---|
Minimum order value (method) | Spend required to use the method | 0 (none) | Below it, method/date isn't offered |
Minimum order value (surcharge) | Threshold controlling the surcharge | — | e.g., waive fee above amount |
Tips & Best practices
Troubleshooting
The method is hidden for everyone?
Your minimum may be higher than typical carts. Lower it, or confirm you intended a minimum at all (0 = none).
The message doesn't show?
Confirm the minimum is set on the method the customer is using and the cart is below it.
FAQ
Does the minimum count discounts/taxes?
It's based on the order amount — test with a representative cart to confirm the behavior for your store.
How do I remove the minimum?
Set it to 0 and save.
Related articles
- Add surcharge per day · Add surcharge per timeslot — Fees that can pair with thresholds (Schedule & Availability)
- How to have date picker in another language — Customize the minimum message (Widget Appearance & Placement)
Updated on: 09/06/2026
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