Order report: track, filter, update, and export scheduled orders
Order report: track, filter, update, and export scheduled orders
The Order report is your daily fulfillment hub β see every scheduled order, update its status, filter by what you're working on, and export for prep or analysis.
Overview
Managing pickup, delivery, and shipping orders is easier in one place. The Order report shows order number, items, total, payment status, due date, fulfillment method, and status β and lets you act on them. Status changes sync back to Shopify automatically.
Before you start
- DingDoong is installed and customers are placing scheduled orders.
- Open Order report in the DingDoong admin.
What you can do
1. Track every order
See all orders with key details: number, items, total, payment status, due date, fulfillment method, and status.
2. Update order status
Select an order β Update status and choose the new state. Statuses: Unfulfilled, Fulfilled, Ready for Pickup, Ready for Delivery, Ready for Dispatched (and Closed). Status updates auto-sync to Shopify fulfillment.
3. Filter & search
Filter by Due Date (Today, Tomorrow, No Date, Custom range), Fulfillment Method (Store Pickup, Local Delivery, Shipping), Location, and Status β combine filters to narrow results.
4. Product summary export
Select orders β Export to CSV to get a breakdown of all products to prepare for those orders.
5. Bulk editing
Edit multiple orders at once β update statuses and fulfillment details in bulk to save time.
6. Export reports
Export the current page or all orders to CSV for analysis and record-keeping.
Common scenarios
Morning fulfillment run
Filter by Due date = Today to see exactly what to prepare, then mark items Ready for Pickup / Delivery as they're done.
Prioritize premium orders
Sort/scan by total to give high-value deliveries special handling.
Weekly analysis
Export all orders to CSV to analyze top products and adjust stock.
Answer a customer fast
Search the order to give an instant update on their pickup/delivery time.
Configuration options
Action | Options |
|---|---|
Update status | Unfulfilled / Fulfilled / Ready for Pickup / Ready for Delivery / Ready for Dispatched / Closed |
Filter | Due date, Fulfillment method, Location, Status (combinable) |
Product summary export | CSV breakdown of products to prepare |
Export report | Current page or All orders β CSV |
Bulk edit | Update many orders at once |
Tips & Best practices
Troubleshooting
An order isn't in the report?
Confirm it carries a DingDoong schedule (date). Orders without a date are handled by Auto-Recovery.
A status update didn't reflect in Shopify?
Status changes sync to Shopify fulfillment β refresh; if it persists, contact support.
FAQ
Does updating status here email the customer?
Status drives DingDoong status emails (Ready for pickup, Out for delivery) if those are enabled β see Email & Notifications.
Can I export only selected orders?
Yes β select orders and use the product summary / CSV export.
Related articles
- Sync orders to Google Calendar β Get scheduled orders on your calendar (Smart+) (Order Management)
- Manage scheduled orders with tags & packing slips β Tag and print orders (Order Management)
- Email & Notifications β Status emails triggered by the report (Email & Notifications)
Updated on: 09/06/2026
Thank you!