How to Rename a Payment Method at Checkout in Blockify Checkout

Overview

The Rename Payment Method rule lets you change how payment options are displayed on the Shopify checkout page — replacing default gateway labels with names that are clearer, more descriptive, or aligned with your brand. For example, you can rename "Cash on Delivery (COD)" to "Pay when you receive" or "Local delivery" to "Local delivery (3-5 days)".

This article covers when to use the rule, important limitations to know before setting it up, and how to configure it step by step.

When to Use This Rule

Use Rename Payment Method when you want to:

• Replace generic gateway labels with friendlier, customer-facing names (e.g., "Cash on Delivery" → "Pay when you receive").
• Add context to a payment option (e.g., add expected processing time, fees, or eligibility info to the label).
• Localize payment names for stores that serve multiple regions or languages.
• Differentiate between similar payment options (e.g., distinguish two manual payment methods by name).

Before You Start — Important Limitations

There are platform-level restrictions on what can be renamed. Please review these before setting up the rule:

Note — Renaming restrictions set by Shopify:Logo-only payment methods cannot be renamed. Methods that display only a logo (no text label) are not eligible.PayPal, Amazon Pay, Shop Pay, and certain other payment methods are not supported. These gateways enforce their own branding and cannot be renamed.For stores based in the US or Canada, the Credit Card option can only be renamed if you are on Shopify Plus. This restriction is set by Shopify, not by Blockify.

If your rule does not appear to take effect on checkout, the most common reason is one of the limitations above. You can also reach out to support if the rule isn't applying as expected.

Step-by-Step Guide

Step 1: Open the Blockify Checkout app in your Shopify admin and go to Checkout Rules. Under the Checkout page section, click Payment Methods Customization.

Alt text: Blockify Checkout Rules dashboard with the Checkout page section visible. Four cards are shown — Checkout Validation, Payment Methods Customization (highlighted with a red border), Shipping Methods Customization, and Discount Rejection (with a "New" badge). The Payment Methods Customization card description reads "Hide, rename, reorder Payment methods by conditions (email domain, customer tags,...)".

Step 2: From the Payment Methods Customization page, click Create on the Rename Payment method card.

Alt text: Payment Methods Customization screen showing five action cards — Hide Payment method, Show Payment method, Reorder Payment method, Rename Payment method (highlighted with a red border, displaying a Before/After preview where "Local delivery" is renamed to "Local delivery (3-5 days)"), and Cash on delivery fee.

Step 3: Set up the Condition that decides when the rename should apply. Use Always if you want the new name to show for every customer, or click + Add condition to apply the rename only when specific conditions are met (e.g., customer tags, cart total, country, email domain).

Step 4: In the THEN section, make sure the Rename tab is selected. Then:

1. From the Select payment method dropdown, choose the payment method you want to rename. (If your method isn't listed, see the limitations above.)
2. In the Enter payment method name field, type the new display name you want customers to see.
3. Click Add payment method to apply the rename.

You can repeat this within the same rule to rename multiple methods at once.

Alt text: Rule editor showing the Condition section set to "Always — Apply rules to all conditions", followed by the THEN block with four tabs (Hide, Show, Reorder, Rename — Rename is selected). Below is a yellow warning box listing the renaming restrictions, then a "Select" dropdown for choosing a payment method, an "Enter payment method name" text input, and an "Add payment method" button.

Step 5: Click Save to publish the rule. The new payment name appears on your live checkout immediately. Open your storefront and start a test checkout to confirm it displays correctly.

Alt text: Save button at the bottom of the rule configuration screen, ready to activate the Rename Payment Method rule.

FAQ

Q: I saved the rule but the payment method still shows the old name on checkout. Why? A: The most likely reasons:

1. The payment method falls under one of the renaming restrictions (logo-only, PayPal/Amazon Pay/Shop Pay, or US/Canada credit card on a non-Plus plan).
2. You typed the new name but didn't click Add payment method before saving.
3. The condition you set isn't being met (e.g., you applied the rule only to a specific customer tag, but the test customer doesn't have that tag).

If none of these apply, please contact support.

Q: Can I rename multiple payment methods in one rule? A: Yes. After adding one payment method and its new name, you can select another method from the dropdown and add a different new name. All renames in the same rule share the same condition.

Q: Will renaming change how the payment method works? A: No. Renaming only changes the display label customers see at checkout. The underlying gateway, processing, and reporting remain unchanged.

Q: Can I rename a payment method only for certain customers? A: Yes. In Step 3, instead of leaving the condition as Always, click + Add condition and choose criteria such as customer tag, email domain, country, or cart total. The new name will only appear when those conditions are met.

Q: Will the renamed label appear in order confirmation emails and the order admin? A: The renamed label appears in the customer-facing checkout. Order confirmation emails and the Shopify admin may continue to show the original gateway name, depending on Shopify's own templates.

Q: I'm on Shopify Plus and based in the US. Can I rename "Credit Card"? A: Yes — Shopify Plus stores in the US/Canada can rename the Credit Card option. Stores on other plans in those regions cannot.

Note: Always run a test checkout after publishing the rule to confirm the new name displays correctly. If the rule isn't applying, double-check the limitations listed above before contacting support.

Updated on: 06/05/2026