Check Sync Status

You can check the Sync Status by going to the Orders tab.

Sync Status

You can click on the status to filter orders base on its sync status
Synced*: Successfully synchronized to PayPal
Pending*: Orders are waiting to be synchronized
Over quota*: Over quota means the number of orders submitted to PayPal is beyond your current plan limitation.
No Account OR Invalid*: The Account OR is not available
No Tracking number*: The order tracking number is not available on Shopify yet
No transaction ID*: Shopify or the payment app does not return a PayPal transaction ID ( checkout X is not compatible with the app)
Missing PayPal account*: The account corresponding to the payment account for the order has not been connected
Invalid tracking numbe*r: The tracking number is in the wrong or incorrect format
Time Filter: Filter the time you would like to show the orders.


For more detailed filters click on the icon magnifier:


Store: Filter the store you would like to show the orders



Payment: Filter the payment you would like to show the order


Per Page: Filter the number of pages you would like to show the order

Updated on: 01/06/2025