Check Sync Status

You can check the Sync Status by going to the Orders tab.

You can click on the status to filter orders base on its sync status

Synced: Successfully synchronized to PayPal
Pending: Orders are waiting to be synchronized
Over quota: Over quota means the number of orders submitted to PayPal is beyond your current plan limitation.
No Account OR Invalid: The Account OR is not available
No Tracking number: The order tracking number is not available on Shopify yet
No transaction ID: Shopify or the payment app does not return a PayPal transaction ID ( checkout X is not compatible with the app)
Missing PayPal account: The account corresponding to the payment account for the order has not been connected
Invalid tracking number: The tracking number is in the wrong or incorrect format

Time Filter: Filter the time you would like to show the orders.

For more detailed filters click on the icon magnifier:

Store: Filter the store you would like to show the orders

Payment: Filter the payment you would like to show the order

Per Page: Filter the number of pages you would like to show the order

Updated on: 01/06/2025

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