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Booking manager

Booking Manager — Overview & Statuses

Booking Manager is where every booking from the widget lands and gets processed. This guide covers the booking table structure and the available statuses.

Open Booking Manager

Go to the Booking Manager tab in the left sidebar.

Booking table — separated by Service Type tabs at the top

3 Service Type tabs

Tab	Shows
Rental	Rental service bookings (default)
Workshop	Workshop service bookings
Consulting / Demo	Consulting bookings (coming soon)

Booking row structure

Column	Content
Detail	Order ID (#1234), product image + name, booking type, slot date/time (green pill), Edit note
Booking detail	Method (Standard/Pickup/Express), price + payment method (Full/Deposit), quantity, duration
Customer info	Name, email (masked), phone (masked), country
Status	Status dropdown — quick change
Action	Manage button to open detailed view

Booking statuses

Status	Meaning
`Pending`	Awaiting manual approval or payment completion
`Confirmed`	Confirmed — customer will attend / receive on schedule
`Preparing`	Preparing the product for delivery / customer pickup
`Reschedule`	Customer / store requested a date change — awaiting new date
`Ready for Pickup`	Items ready at the store, awaiting customer pickup
`Shipped`	Handed off to the shipping carrier
`In Use`	Customer received the items and is using them (Multiple-day)
`Ongoing`	Workshop / consulting session is in progress
`No show`	Customer didn't show up / receive the items
`Returned`	Customer returned the rental — awaiting inspection
`Completed`	Booking is complete
`Canceled`	Booking was canceled

Standard workflows by service type

Rental — Single-day / Multiple-day

Pending → Confirmed → Preparing → Ready for Pickup (or Shipped)
        → In Use → Returned → Completed

Workshop / Time slot

Pending → Confirmed → Ongoing → Completed

Consulting (online)

Pending → Confirmed → Ongoing → Completed

Updated on: 05/06/2026

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