Manage booking

This guide covers the search, filter, and booking management actions in Booking Manager.

Search and filter

Search box

Search by: order number (booking ID), customer name, service name, staff name.

5 dropdown filters

Date filter

• Upcoming — bookings from today onward (default).
• Past — past bookings.
• Custom — choose a custom date range.

Change a booking's status

Method 1 — Status dropdown

1. In the booking table, click the dropdown in the Status column.
2. Choose the new status.
3. Status updates instantly.

Method 2 — Manage

1. Click Manage in the Action column.
2. The detailed booking page opens.
3. Change status, plus other actions like reschedule, notes, refund.

Reschedule a booking

1. Search for the booking → click Manage.
2. Set status to Reschedule.
3. Click the time slot → pick a new date/time (only available slots are shown).
4. Confirm — the customer receives the rescheduled email automatically.
5. Set status back to Confirmed.

Updated on: 12/05/2026