Create a new service
Service Overview
A service is the main configuration unit in D: Rental Booking Appointment. Each service is linked to a Shopify product and has its own booking rules. 3 Service types 3 Booking types Each service uses one of 3 booking types — this determines how customers select their time:Few readersCreate a new service
Every D: Rental Booking Apppointment service is linked to one Shopify product. Pricing, inventory, checkout flow, and order management all sync through the linked product. Step 1 — Start creating a Service Go to Service → click + Add service in the top right. Add service dropdown: Rental / Workshop / Consulting (Coming Soon) Choose Rental service or Workshop service. StepFew readersManage service
The Service list page shows all services in your store and lets you search, edit, duplicate, delete, and switch publish status. Service list page Go to the Service tab in the left sidebar. Service list table with columns Service, Type, Status, Action Service table structureFew readers
Booking management and operation
Manage booking
This guide covers the search, filter, and booking management actions in Booking Manager. Search and filter 5 dropdown filters in the toolbar Search box Search by: order number (booking ID), customer name, service name, staff name. 5 dropdown filtersFew readersDashboard and operation
The Home page is D: Rental Booking Appointment's overall dashboard, with 4 areas: Widget Status, Booking Overview (5 KPIs), Bookings & Revenue chart, and Today panel. Area 1 — Widget Status 3 pieces of info: Widget status — Active or Inactive. Booking widget position — On-page or Popup. Change position — switch between the two widget types. If you see the yellow banneFew readersImport & Export
Bulk-import bookings from a .xlsx file (useful for migrating from another system) and export your booking list to CSV for reporting or backup. Import & Export bookings Two features in the top right of Booking Manager: bulk-import bookings from an Excel file, and export your booking list to CSV. Part 1 — Import bookings Step 1 — Open the Import modal + Import button location in the top right (https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image8Few readersBooking manager
Booking Manager — Overview & Statuses Booking Manager is where every booking from the widget lands and gets processed. This guide covers the booking table structure and the available statuses. Open Booking Manager Go to the Booking Manager tab in the left sidebar. Booking table — separated by Service Type tabs at the top 3 Service Type tabsFew readersReturned
Record when a rented item comes back, capture the exact return time, and automatically flag whether it was returned on time or late. Overview For rental businesses the loop ends when the item is returned. Mark as Return gives you one official place to log that: when the item came back, and whether that was on time or late. It replaces tracking returns by hand and makes late fees easy to justify. Before you start The booking must be a rental service with a start and end time, soFew readersReschedule
Move a booking to a new date or time without cancelling and rebooking — the original booking, its history, and customer details all stay intact. Overview Plans change. Instead of cancelling a booking and creating a new one (which loses the booking history and order link), Reschedule moves an existing booking to a different slot in one step. The booking keeps its ID, status trail, and payment, and an email notification is sent automatically. There are two ways to reschedule: A. MerchantFew readers
Setup service
Time slot booking setup
Time Slot booking lets customers pick a date and then choose a specific time slot within that day (45 min, 90 min...). This guide walks through the full Availability tab setup for Time Slot. Step 1 — Choose Booking Type In the Availability tab, under Booking type, choose Time slot. Availability tab → Booking type with 3 optionsFew readersSingle day booking setup
Single-day booking lets customers pick exactly 1 day, charged per full day. This guide walks through the full Availability tab setup for Single-day. Step 1 — Choose Booking Type In the Availability tab, under Booking type, choose Single-day. Availability tab → Booking type with 3 options Step 2 — Shipping Method (Rental only) 3 shipping methods that can be ticked independFew readersMultiple day booking setup
Multiple-day booking lets customers pick a start date and an end date, with pricing calculated by the number of days. This guide walks through the full Availability tab setup for Multiple-day. Step 1 — Choose Booking Type In the Availability tab, choose Multiple-day under Booking type. Availability tab → Booking type with 3 options Step 2 — Rental Duration Variants Create rentalFew readers
Notification
Email Notification
Each service has 5 types of automatic emails sent to customers. This guide shows how to toggle each one and configure reminder timing. Open the Notification tab in your service In the service you want to configure → Notification tab. 5 email toggles + Email Preview 5 email typesFew readersAdd Email Templates
Create and manage multiple email templates per email type, so different services or campaigns can use different subject lines and content. Open Settings → Notification Go to Settings → Notification. You'll see 5 accordion sections, one per email type: Booking confirmed, Rescheduled, Canceled, Completed, Reminder. Multi-template structure Multiple templates within one email type — chips + Add mail sample button (https://storage.crisp.chat/users/helpdesk/websiteFew readers
Payment method
Add-ons
Add-ons are policy notices or consent forms that customers must acknowledge before completing their booking. Open Payment tab → Add-ons In the service → Payment tab → scroll to the Add-ons section → click + Add an add-ons. Add-on creation modal with configuration fields Modal fieldsFew readersDeposit payment
The deposit feature lets you collect partial payment up front, with the remaining balance collected when the customer receives the service or items. Step 1 — Open the Payment tab In the service you want to configure → Payment tab → toggle Deposit Payment on. Deposit type configuration + display name + Enable full payment Step 2 — Choose Deposit type (https://storage.crisp.chaFew readers
Get Started
Overview of D: Rental Booking Appointment
Thank you for choosing D: Rental Booking Appointment. This guide walks you from a fresh install to receiving your first booking in about 15 minutes. What business models does D: Rental Booking Appointment support? D: Rental Booking Appointment is built for 3 business models on Shopify:Few readersInitial Setup
Before creating your first service, complete two things: enable the app embed in Shopify so the widget displays on your storefront, and configure General Settings for your store. Activate widget — Enable app embed in Shopify For the D: Rental Booking Appointment widget to display on your storefront, the app embed must be active in your theme. Go to Shopify admin → Online Store → Themes → Customize. Click the App embeds icon in the left sidebar (puzzle piece). FinFew readers