Create a new service

• Service Overview

  A service is the main configuration unit in D: Rental Booking Appointment. Each service is linked to a Shopify product and has its own booking rules. 3 Service types Type Customer experience Rental Rent equipment / space / products Workshop Attend a class / event Consulting 1-on-1 consultation (Coming soon) 3 Booking types Each service uses one of 3 booking types — this determines how customers select their time: | Booking type | CustomerFew readers

• Create a new service

  Every D: Rental Booking Apppointment service is linked to one Shopify product. Pricing, inventory, checkout flow, and order management all sync through the linked product. Step 1 — Start creating a Service Go to Service → click + Add service in the top right. Choose Rental service or Workshop service. StepFew readers

• Manage service

  The Service list page shows all services in your store and lets you search, edit, duplicate, delete, and switch publish status. Service list page Go to the Service tab in the left sidebar. Service table structure Column Content | Service | Image + service name (from the Shopify product). Booking type is sFew readers

POS

• How to connect POS and create bookings in person

  Add the booking app to your Shopify POS, then create and manage bookings in person from the POS device. A.  How to connect POS On the POS home screen, add the booking app as a tile. Follow these six steps: w to connect POS* Add a tile from the POS home screen. Select App from the tile types. Select D: Rental Booking Appointment from the app list.Few readers

Booking management and operation

• Manage booking

  This guide covers the search, filter, and booking management actions in Booking Manager. Search and filter Search box Search by: order number (booking ID), customer name, service name, staff name. 5 dropdown filters Filter Options Date Upcoming · Past · Custom Service List of existing services | **BFew readers

• Dashboard and operation

  The Home page is D: Rental Booking Appointment's overall dashboard, with 4 areas: Widget Status, Booking Overview (5 KPIs), Bookings & Revenue chart, and Today panel. Area 1 — Widget Status 3 pieces of info: Widget status — Active or Inactive. Booking widget position — On-page or Popup. Change position — switch between the two widget types. If you see the yellow banneFew readers

• Import & Export

  Bulk-import bookings from a .xlsx file (useful for migrating from another system) and export your booking list to CSV for reporting or backup. Import & Export bookings Two features in the top right of Booking Manager: bulk-import bookings from an Excel file, and export your booking list to CSV. Part 1 — Import bookings Step 1 — Open the Import modal ![+ Import button location in the top right](https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image_8Few readers

• Booking manager

  Booking Manager — Overview & Statuses Booking Manager is where every booking from the widget lands and gets processed. This guide covers the booking table structure and the available statuses. Open Booking Manager Go to the Booking Manager tab in the left sidebar. 3 Service Type tabs Tab Shows | Rental | RFew readers

• Returned

  Record when a rented item comes back, capture the exact return time, and automatically flag whether it was returned on time or late. Overview For rental businesses the loop ends when the item is returned. Mark as Return gives you one official place to log that: when the item came back, and whether that was on time or late. It replaces tracking returns by hand and makes late fees easy to justify. Before you start The booking must be a rental service with a start and end time, soFew readers

• Reschedule

  Move a booking to a new date or time without cancelling and rebooking — the original booking, its history, and customer details all stay intact. Overview Plans change. Instead of cancelling a booking and creating a new one (which loses the booking history and order link), Reschedule moves an existing booking to a different slot in one step. The booking keeps its ID, status trail, and payment, and an email notification is sent automatically. There are two ways to reschedule: A. MerchantFew readers

Setup service

• Time slot booking setup

  Time Slot booking lets customers pick a date and then choose a specific time slot within that day (45 min, 90 min...). This guide walks through the full Availability tab setup for Time Slot. Step 1 — Choose Booking Type In the Availability tab, under Booking type, choose Time slot. Field Description | **Product name /Few readers

• Single day booking setup

  Single-day booking lets customers pick exactly 1 day, charged per full day. This guide walks through the full Availability tab setup for Single-day. Step 1 — Choose Booking Type In the Availability tab, under Booking type, choose Single-day. Step 2 — Shipping Method (Rental only) ![3 shipping methods that can be ticked independFew readers

• Multiple day booking setup

  Multiple-day booking lets customers pick a start date and an end date, with pricing calculated by the number of days. This guide walks through the full Availability tab setup for Multiple-day. Step 1 — Choose Booking Type In the Availability tab, choose Multiple-day under Booking type. Step 2 — Rental Duration Variants Create rentalFew readers

FAQs

• FAQs with D: Rental Booking Appointment

  This page covers two parts: FAQs (frequently asked questions) and Troubleshooting (technical issue resolution). Part 1 — FAQs Setup & Configuration 1. I created a service but customers don't see the Book Now button. Why? 3 common causes: Widget not active. Go to Home → Widget Status → click Active widget. This is the #1 cause. Product not linked to a service. The widget only appears on products linked to a service. Theme cache. Open the storefrontFew readers

Notification

• Email Notification

  Each service has 5 types of automatic emails sent to customers. This guide shows how to toggle each one and configure reminder timing. Open the Notification tab in your service In the service you want to configure → Notification tab. 5 email types Email When sent Booking confirmed Right after the booking is confirmed | **BookiFew readers

• Add Email Templates

  Create and manage multiple email templates per email type, so different services or campaigns can use different subject lines and content. Open Settings → Notification Go to Settings → Notification. You'll see 5 accordion sections, one per email type: Booking confirmed, Rescheduled, Canceled, Completed, Reminder. Multi-template structure ![Multiple templates within one email type — chips + Add mail sample button](https://storage.crisp.chat/users/helpdesk/websiteFew readers

Payment method

• Add-ons

  Add-ons are policy notices or consent forms that customers must acknowledge before completing their booking. Open Payment tab → Add-ons In the service → Payment tab → scroll to the Add-ons section → click + Add an add-ons. Modal fields Field Description | The field is required | On → customer MUST tick the box.Few readers

• Deposit payment

  The deposit feature lets you collect partial payment up front, with the remaining balance collected when the customer receives the service or items. Step 1 — Open the Payment tab In the service you want to configure → Payment tab → toggle Deposit Payment on. Step 2 — Choose Deposit type ![](https://storage.crisp.chaFew readers

Get Started

• Overview of D: Rental Booking Appointment

  Thank you for choosing D: Rental Booking Appointment. This guide walks you from a fresh install to receiving your first booking in about 15 minutes. What business models does D: Rental Booking Appointment support? D: Rental Booking Appointment is built for 3 business models on Shopify: Model Use case Rental Bikes, cars, vacation rentals, costumes, camping gear... Workshop / Class Cooking classes, yoga, photography workshops, art classes... | *ConsultingFew readers

• Initial Setup

  Before creating your first service, complete two things: enable the app embed in Shopify so the widget displays on your storefront, and configure General Settings for your store. Activate widget — Enable app embed in Shopify For the D: Rental Booking Appointment widget to display on your storefront, the app embed must be active in your theme. Go to Shopify admin → Online Store → Themes → Customize. Click the App embeds icon in the left sidebar (puzzle piece). FinFew readers

Widget appearance

• Widget customization

  D: Rental Booking Appointment offers 2 widget types with different customer interactions. Only one can be active at a time. Popup Booking Widget Replaces the Add to Cart button with Book Now. When customers click, the full booking flow opens in a popup right on the product page — they stay on the same page, no redirect. On-page Booking Widget ![On-page BookingFew readers