Import & Export
Bulk-import bookings from a .xlsx file (useful for migrating from another system) and export your booking list to CSV for reporting or backup.
Import & Export bookings
Two features in the top right of Booking Manager: bulk-import bookings from an Excel file, and export your booking list to CSV.
Part 1 — Import bookings
Step 1 — Open the Import modal

Go to Booking Manager → click + Import in the top right.
Step 2 — Download the template, fill in data, upload

- Click the "sample template" link to download the Excel template.
- Open the template and fill in the data. Common columns:
- Service (must match an existing service name)
- Customer name / email / phone
- Start date / End date (YYYY-MM-DD)
- Quantity, Status, Total price, Payment method
- Click Add file or drag a
.xlsxfile into the upload area. - Click Import in the bottom right.
File requirements: .xlsx · Max size 5 MB.
Part 2 — Export to CSV

How to export
- Go to Booking Manager.
- Apply filters as needed (Service / Status / Date range / Booking type).
- Click Export to CSV in the top right.
- The CSV file downloads to your computer.
Export respects the active filters — only currently displayed bookings are exported.
CSV format — common columns
booking_id, service_name, customer_name, customer_email, start_date, end_date, quantity, total_price, paid_amount, payment_method, status, created_at, updated_at.
Unicode encoding error in Excel
Encoding issue when the file contains special characters (Vietnamese, Chinese, accented characters...):
- Open with Google Sheets — UTF-8 by default.
- Or in Excel: Data → From Text/CSV → File origin: 65001 (UTF-8).
Updated on: 12/05/2026
Thank you!