Articles on: Booknatic: Rental Booking App

Import & Export

Bulk-import bookings from a .xlsx file (useful for migrating from another system) and export your booking list to CSV for reporting or backup.

Import & Export bookings


Two features in the top right of Booking Manager: bulk-import bookings from an Excel file, and export your booking list to CSV.


Part 1 — Import bookings


Step 1 — Open the Import modal


+ Import button location in the top right



Go to Booking Manager → click + Import in the top right.


Step 2 — Download the template, fill in data, upload


Import bookings modal with sample template link and Add file area



  1. Click the "sample template" link to download the Excel template.
  2. Open the template and fill in the data. Common columns:
  • Service (must match an existing service name)
  • Customer name / email / phone
  • Start date / End date (YYYY-MM-DD)
  • Quantity, Status, Total price, Payment method
  1. Click Add file or drag a .xlsx file into the upload area.
  2. Click Import in the bottom right.


File requirements: .xlsx · Max size 5 MB.


Part 2 — Export to CSV


Export to CSV button next to + Import



How to export


  1. Go to Booking Manager.
  2. Apply filters as needed (Service / Status / Date range / Booking type).
  3. Click Export to CSV in the top right.
  4. The CSV file downloads to your computer.


Export respects the active filters — only currently displayed bookings are exported.


CSV format — common columns


booking_id, service_name, customer_name, customer_email, start_date, end_date, quantity, total_price, paid_amount, payment_method, status, created_at, updated_at.


Unicode encoding error in Excel


Encoding issue when the file contains special characters (Vietnamese, Chinese, accented characters...):


  • Open with Google Sheets — UTF-8 by default.
  • Or in Excel: Data → From Text/CSV → File origin: 65001 (UTF-8).


Updated on: 12/05/2026

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