Articles on: D: Rental Booking Appointment

Returned

Record when a rented item comes back, capture the exact return time, and automatically flag whether it was returned on time or late.

Overview

For rental businesses the loop ends when the item is returned. Mark as Return gives you one official place to log that: when the item came back, and whether that was on time or late. It replaces tracking returns by hand and makes late fees easy to justify.


Before you start

  • The booking must be a rental service with a start and end time, so the system can compare the return against the due time.
  • You'll need the actual return date and time if it differs from now.

How to mark a return

On the booking detail page, the primary action reads Mark as Return.

Booking detail action bar — Mark as Return is the primary button*

  1. Open the rental booking in Booking Manager.
  2. Click Mark as Return (or set the status to Returned directly in the bookings table).
  3. Set the return date & time. It defaults to now — adjust if the item came back earlier or later.
  4. Click Confirm. The booking is marked Returned and the return time is saved.

On time vs Late

As soon as you set the return time, D: Rental Booking Appointment compares it with the booking's due (end) time and shows a verdict.

Return marked before the due time — green On time verdict*


Return marked after the due time — red Late verdict and a red confirm button*


Verdict

When

What you see

On time

Returned at or before the due time

Green badge; confirm button is dark

Late

Returned after the due time

Red badge showing how late; confirm button turns red

The verdict is measured against the booking's end time. A return exactly at the due time counts as On time.

On the booking, the Returned status and the verdict badge sit side by side

Edit a recorded return

Once a booking is Returned, the action button changes to Edit return. Use it to correct the recorded date/time — this updates the existing record (and its verdict) rather than creating a new one.


Updated on: 18/06/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!