🚀Omega Messenger & WhatsApp chat app - Overview
⭐ Configuration
Configuration
Create your chat widget Configuration After installation, configure the app to connect with your desired social media platforms: Enable Theme App Extension Customize your sub-domain Integration methods for Return portal setup (https://help.omegatheme.com/en/article/modify-or-rFew readers✅ Enable Theme App Extension
After installing the app, you need to enable the theme app extension to ensure that the chat button appears correctly on your store's theme. Steps Step 1: Go to your Shopify Admin panel. Step 2: Navigate to Online Store Themes. Step 3: Find your current theme and click Customize (httFew readers➕ Create chat buttons widget
To get the app working on your page, you need to create and configure at least one group buttons widget. This section outlines the process for creating and customizing the chat buttons widget, including channel selection, channel configuration, button group style, and triggering events. Steps Step 1: Access the App Widget Dashboard Navigate to your Shopify admin panel. Click on 'Apps' and select 'Omega Chat' app. Move to tab Widget Step 2: Click Create first widSome readers✏️ Modify or Remove widget
After the widget is created, you can update or remove it at any time by hovering over it in the widget dashboard.Few readers
📒 Contact Form
📒 Contact Form
Overview The Contact Form feature in the Omega Chat app is now available on Pro and Premium Plan. This feature allows businesses to collect essential customer information directly from the chat interface. Customers can submit their queries, contact details, and other information through a customizable form, which helps businesses respond efficiently and improve customer service. Access to Contact Form Customizing tFew readersAccess to Contact Form
Step 1: Access the Widget Tab Navigate to your Shopify admin panel. Click on "Apps" and select "Omega Chat" app. Move to tab "Contact Form" Step 2: Select the form you want to customize by clicking the "Edit" icon, or create new form by fill the Form Name field and choose Form type (https://storage.crisp.chat/users/helpdesk/website/-/8/3/8/3/8383e5404a31c000/image1ppc1nz.pnFew readersCustomizing the Contact Form
Form editor's layout When customizing the Contact Form in the Omega Chat app, you will see a structured layout similar to the image below. The form editor provides an intuitive way to modify fields, update labels, and change form behavior: Left Sidebar: Used for switching between different form editing sections: Content: Manage form fields like Name, Email, Phone, etc. Appearance: Customize the design, colors, and styling of the form. After Submission: CoFew readersUsing the contact form
Once you've customized the Contact Form, it will be live and accessible to your customers via the chat widget on your storefront. Viewing contact form Form Responses: All responses from the Contact Form will be automatically logged in the Omega Chat app. Go to the "Form Answer" tab in the Omega Chat app to view all form entries. (https://storage.crFew readersData Sync with Shopify
Overview Data Sync to Shopify in Omega Chat allows you to automatically sync customer data and chat interactions directly to your Shopify store. It keeps customer profiles, order details, and conversation history up to date in real time—giving your support and sales teams full context to personalize service, streamline workflows, and drive more sales. SyFew readers