🚀Omega Messenger & WhatsApp chat app - Overview

• 🚀About Omega Messenger & WhatsApp chat

  Omega Messenger & WhatsApp Chat provides many powerful features: Diverse choices with 20+ chat channels Easy to customize and configure Set device target, page target, and working time Facebook Messenger & WhatsApp message boxFew readers

⭐ Configuration

• ➕ Create chat buttons widget

  To get the app working on your page, you need to create and configure at least one group buttons widget. This section outlines the process for creating and customizing the chat buttons widget, including channel selection, channel configuration, button group style, and triggering events. Steps Step 1: Access the App Widget Dashboard Navigate to your Shopify admin panel. Click on 'Apps' and select 'Omega Chat' app. Move to tab Widget Step 2: Click Create first widFew readers

• ✏️ Modify or Remove widget

  After the widget is created, you can update or remove it at any time by hovering over it in the widget dashboard.Few readers

• ✅ Enable Theme App Extension

  After installing the app, you need to enable the theme app extension to ensure that the chat button appears correctly on your store's theme. Steps Step 1: Go to your Shopify Admin panel. Step 2: Navigate to Online Store Themes. Step 3: Find your current theme and click Customize (httFew readers

• 📒 Contact Form

  Overview The Contact Form feature in the Omega Chat app is now available on Pro and Premium Plan. This feature allows businesses to collect essential customer information directly from the chat interface. Customers can submit their queries, contact details, and other information through a customizable form, which helps businesses respond efficiently and improve customer service. Access to Contact Form Step 1: Access the Widget Tab Navigate to your Shopify admin panel. ClickFew readers

• 📊 Analytics Dashboard

  The Analytics feature provides a comprehensive view of how your widget is performing across different devices and channels. It enables you to measure engagement and track usage patterns, helping you make data-driven decisions to improve user experience. Through detailed data breakdowns and visualizations, you can gain valuable insights into user interactions. Filter by Time Analyze widget performanFew readers

• Configuration

  Create your chat widget Configuration After installation, configure the app to connect with your desired social media platforms: Enable Theme App Extension Customize your sub-domain Integration methods for Return portal setup (https://help.omegatheme.com/en/article/modify-or-rFew readers

🔍 FAQ

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