Welcome to Tiktokshop
‼️ TikTok Shop sync issues
This document provides a list of sync issues associated with uploading products on TikTok Shop. (validation errors) Problems caused by missing required information, incorrect formatting, or data exceeding character limits. |Few readers🔑 Map your products into TikTok Shop categories
Access the “Map products” page within TikTok Shop homepage Your available categories will be shown in the table as below. The latest category will be shown at the top Choose “Map now” to continue matching your Shopify products to the corresponding categories in TikTok Shop Choose to edit each caFew readers🧐 TikTok Shop for United States market
Omega TikTok Shop now available for the US market, enabling wider reach and engagement with TikTok users in the US 🥰Key Benefits: Reach a Vast Audience: Gain access to millions of TikTok users in the US, increasing your store’s visibility and potential sales. Seamless Integration: Automatically sync products, pricing, and inventory from Shopify to TikTok Shop, reducing manual work and saving time. Streamlined Product Management: Manage your TikTok Shop listings dirFew readers💡 Sync products
Manage & check product status In this page, you can do the following actions: ✅ Single edit/bulk edit product details ✅ Single sync/bulk sync products ✅ Delete products ✅ Filters by TikTok Shop category and Sync status Sync statuses Not synced: the product has not yet been submitted for TikTok to review. Submitted: the product has been successfully sent to TikTok Shop. TikTok is revFew readersWelcome to Tiktokshop
One-Click Sync: Shopify to TikTok Shop With the TikTok Shop sync feature, you can: ✅Simply link your Shopify store to TikTok Shop ✅Sync Shopify products to TikTok Shop and update product listings at once TikTok Shop setup checklist Choose region and create your TikTok Shop account Verify your business Configure pick-up and return warehouse locatiFew readers❓ FAQs
Can I sync products with different currencies between Shopify and TikTok Shop? Currency settings should match between Shopify and TikTok Shop for prices to sync correctly. Ensure that both platforms are set to the same currency to avoid discrepancies. What if your currency is different across platforms? Rest assured that we help you set up exchange rate to change currency right in our app 🥰 How do I manage product listings that are flagged or rejected by TikTok Shop during sync? CheckFew readers
Getting Started
🤩 Add your TikTok pixel
Start tracking by installing the pixel right To start sending website's traffic to TikTok, all you need to do is to give Omega your pixel ID(s) and tell us where they will be firing on. With Omega TikTok Pixels, you can: Manually add TikTok pixel: Copy pixel ID from TikTok Events Manager & paste into Omega. AUTO add TikTok pixel: (https://Few readers🆕 AUTO add existing TikTok pixel
Automatically retrieve your existing pixels from TikTok With this feature, you can automatically fetch and import your existing TikTok pixels, making setup easier. No more tired switch between platforms, now just act in Omega and we do all the work for you! Please go through very simple steps below: Step 1: Connect to your TikTok Business Center Account Go to the Add Pixel section in Pixel page (https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/image1e0osup.Few readers👉 Intergrate app on theme
Turning on the theme-app integration is now a must-do step once the app is installed. If you don't do this, you can not see any pixel firing in your website Step 1: Move to Themes =Customize Step 2: Make sure the app embed is enabled Step 3: Remember to saveFew readers🆕 Create new pixel directly in Omega
Easily create new pixels directly within our app with no manual steps from TikTok anymore. If you don’t have a TikTok pixel yet, or you need to create a new one for a specific purpose, you can easily create a pixel within Omega TikTok Pixels. Step 1: Connect to your TikTok Business Center Account Go to the Add Pixel section in Pixel page Click button Access to connect your TikTok Business CFew readers✍️ Manually add TikTok pixel
Start tracking by installing the pixel right To start sending website's traffic to TikTok, all you need to do is to give Omega your pixel ID(s) and tell us where they will be firing on. Watch the following video to grasp the process 1️⃣ Create a new pixel in TikTok Events Manager Complete initial setup steps Go to your TikTok Ads Manager, then choose tab Tools. Click Events to go to TiFew readers☕ Set up Events API
Events API will help improve your tracking precision This step is required when you add pixel manually. With auto add pixel or create pixel directly within our app, this setup is not necessary. We will auto get the Access token for you. -See AUTO ADD NEW PIXEL in app -See CREATE NEW PIXEL in app (https://omegatheme-contact.gitbook.io/omega-mFew readers⁉️ Does Omega deduplicate pixel & server (Events API) events?
Yes, we do. This applies only if you have turned on Events API to work in parallel with Pixels for better event tracking. What’s deduplication? When you send both browser and server events to TikTok for one action, the 2 events should be merged and counted as one instead of two. If you don't deduplicate, a double number of the events is sent to TikTok, which is not accurate. Benefits of sending both serFew readers🕐 Set timezone to accurately track your data
Set timezone correctly will be useful for tracking It’s important that this selected timezone is the same with your ad account’s so that your event attributing is correct. If you ad account and TikTok Pixels account have 2 different timezone, chances are, your events will be attributed incorrectly to different days. Get the accurate timezone here in your TikTok Ads manager: (https://storage.crisp.chFew readers
Analytics & Reporting
🕦 Events by Pixel
An overview of how each pixel installed on your site is performing We tracks key actions or "events" triggered by your customers, such as View Content, Add to Cart, Initiate Checkout, Purchase. Each event captured by the pixel helps you monitor user interactions and optimize your TikTok ad targeting. How does the report function? ✅ List every pixel you have integrated (with Events API) ✅ List all the events your Pixels are tracking ✅ View the revenue associated with each Pixel You canFew readers📣 Purchase Report
A record of purchase events made through your Shopify store that are linked to your TikTok pixels ❓ Remember you have to add script to Order Status Page manually before? <script type="text/javascript" src="https://apps3.omegatheme.com/shopify/tiktok-multi- pixels/public/js/client.js"></script Now Omega TikTok Pixels has upgraded new tracking! We seamlessly tracks purchases directly from Shopify’s native checkout, so: ✅ No need for manual code insertion ✅ No Complete Payment eventsFew readersAnalytics & Reporting
Interactive real-time report Reports To help you optimize TikTok ads tracking, Omega allows you to view: Events by Pixel Purchase Report With our reports, you can Filter events by date range and Pixel IDs Monitor server events sent to TikTok through Events API Note: You can only look up for data no more than 60 days into the past The dashboard reports all server events sent, regardless of the pixel IDs. The events are recorded at the time they hapFew readers⚖️ What's the difference between Total Events and Attributed Events?
Long story short, Attributed events are included in Total events. Omega helps to send enough events to the Total Events tab, while TikTok will carry out its matching part to find out what events should be attributed.Few readers
🩺 Troubleshooting
👬 Can I use the same pixel for another app (Omega-Multiple TikTok Pixels and something else)?
Putting 1 pixel ID in 2 apps will cause event duplication as your events will be sent twice for 1 event instance. You should disconnect the pixel in the TikTok Channel first before putting it in our app. However, it’s highly recommended that you create a new developer mode pixel to be used with Omega & keep them separately.Few readers😭 My campaign hasn't reported any sales. What's wrong?
There could be various reasons for this: You haven’t got any ad click that results in complete payments. Low event match quality since you haven’t set up TikTok click ID TikTok can’t match the data sent with a user on TikTok, due to the complex purchase journey & purchase window Your tracking setup is missing something. We also recommend you contact us just to double check your app set up.Few readers🙏 Non-native thank_you page clash
Our app works best with a Shopify’s native thankyou page when it comes to complete payment event. If you are using other apps for upselling, follow this integration guide for better tracking. If it gets too technical or the solution we provided above simply doesn't work, please contact us for further supportFew readers
🎉 Welcome to Omega - Multiple TikTok Pixels!
Omega TikTok Pixel is constantly enhancing to help you optimize TikTok ads, leveraging Pixel & Events API, detailed analytics, and seamless product synchronization with TikTok Catalog and TikTok Shop. 🔍 Discover how Omega TikTok Pixels empowers your marketing efforts on TikTok: TikTok Pixel & Events API Accurately track your entire customer journey from Pageview, View Content, Add to Card, Initiate Checkout & Complete Payment. With our Events API solution, we ensure to help you byFew readers📣 New UTM Attribution Report (Real-time)
Wanna know where your orders come from? Let's look at Omega UTM attribution report and find the answer 😉 Checklist ✅ Set up at least 1 pixel in Omega (Events API is recommended) ✅ No login or connect account is required in app 1. What are UTM parameters? UTM parameters are tags you add to the end of your URL links that help identify the source, medium, campaign name, and other key information about traffic coming to your website. With UTMs, you can answer questions like: WhFew readers🆓 Track Purchase events (For FREE plan)
If you’re just getting started, this feature allows you to test the effectiveness of your ads without financial commitment! What is Purchase event? As mentioned in the Analytics section, purchase event will only be tracked when the purchase is completed and your customer is redirected to the Thank You page after. But Omega now works with Shopify Checkout, no manual adding code is required as before 🥳 How we track in Free Plan? On the Free Plan, you can track up to 5 orders. These ordersFew readersAutomated TikTok Catalog
Seamlessly bring products to TikTok with a few clicks Who is this for? 💐 Anyone who wants to get ahead using TikTok Dynamic Showcase ads or TikTok Collection Ads. You first have to create a Catalog and bring your products from your Shopify to TikTok Business Center How does it work? We take the hassle out of the process by automatic sync. You don’t have to do it manually anymore! Let’s enjoy: Multiple Catalogs Automated Sync Frequent Updates (as per the definFew readers