Import locations in bulk
Import locations in bulk
Have many stores? Upload them all at once with a CSV file instead of adding each location by hand.
Overview
Bulk import is the fastest way to set up a multi-store account. You download a template, fill in your locations, and upload it — DingDoong creates them all in one step.
Before you start
- You have room within your plan's location limit for the locations you're importing.
- Your location addresses are ready (name, address, city, postal code, country).
How to import locations
Here's how, step by step:
Step 1: Open the import dialog
Go to Fulfillment schedule → Locations and click Import locations.
Step 2: Download the template
Click Download template and fill in one row per location, following the column format exactly.
Step 3: Upload your file
Drag your completed CSV into the upload area (or click to browse), then submit.
Step 4: Review the result
DingDoong confirms how many locations were created. Open the Locations table to verify and fine-tune each one's methods and schedule.
Common scenarios
Onboarding a franchise / chain
Export your store list into the template format and import in one go.
Adding a batch of new branches
Import just the new rows — existing locations stay untouched.
Configuration options
Option | Description | Notes |
|---|---|---|
Download template | Get the correctly-formatted CSV | Always start from this to avoid column errors |
Upload file | CSV with one location per row | Must match the template columns |
Tips & Best practices
Troubleshooting
The import failed?
Re-download the template and check your columns match exactly. Remove empty rows and special characters, then try again.
The "Import locations" button is disabled?
You're at your plan's location limit — upgrade or remove unused locations first.
Couldn't download the template?
Retry; if it persists, check your browser's download settings or contact support.
FAQ
Does import overwrite existing locations?
No — it adds new ones. To edit existing locations, open them individually.
How do I undo a bulk import?
Delete the imported locations from the Locations table. Existing orders are unaffected.
Related articles
- Manage your locations: add, edit, and delete— Add, edit, delete individually (Locations)
- Set up pickup & delivery per location— Configure each location after import (Locations)
- Location limits by plan — Capacity per plan (Locations)
Updated on: 09/06/2026
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