Manage your locations: add, edit, and delete
Manage your locations: add, edit, and delete
Locations are the stores, warehouses, or kitchens you fulfill orders from. Set them up once and DingDoong uses them across pickup and local delivery.
Overview
Every pickup point and delivery origin in DingDoong is a location. You can run a single store or many; each location carries its own address, fulfillment methods, and schedule. This article covers creating, editing, and removing locations. To set up multiple stores at once, see Import locations in bulk
Before you start
- DingDoong is installed with the app embed active.
- You know each location's address and which methods it offers (pickup and/or local delivery).
How to manage locations
Here's how, step by step:
Step 1: Open the Locations page
In the DingDoong admin, go to Fulfillment schedule → Locations. You'll see all your locations, with a view filter for All / Pickup / Delivery.

Step 2: Add a location
Click Add location, fill in the address details, and choose which methods this location offers (turn on Pickup and/or Delivery).
Step 3: Edit a location
Click any location in the table to open it, update its details or per-location settings, and save.

Step 4: Delete a location
From the location's row or detail view, choose delete and confirm. The location is removed from future scheduling.

How it looks on the storefront
When more than one location offers pickup, customers choose their preferred location in the widget before picking a date and time.

Common scenarios
Single store
Keep one location with pickup and/or delivery enabled — no location selector shows to customers.
Multiple stores / warehouses
Add a location per site; configure each one's methods and schedule independently. See Set up pickup & delivery per location.
Seasonal or pop-up location
Add it when needed and delete it afterward — existing orders are unaffected.
Configuration options
Option | Description | Default | Notes |
|---|---|---|---|
View filter | Show All / Pickup / Delivery locations | All | For delivery view, the delivery validation panel appears |
Add location | Create a new location | — | Disabled once you hit your plan's location limit |
Pickup / Delivery toggles | Methods this location offers | Off | Set per location |
Tips & Best practices
Troubleshooting
The "Add location" button is disabled?
You've reached your plan's location limit. See Location limits by plan to upgrade or free up a slot.
A location isn't showing on the storefront?
Confirm the location has at least one method (pickup/delivery) enabled and an active schedule.
FAQ
How do I undo deleting a location?
Deletion is permanent — you'll need to re-add it. Existing orders are not affected, so re-adding is safe.
Does each location need its own schedule?
Yes — each location can have its own days, time slots, and prep time. See Set up pickup & delivery per location.
Related articles
- Import locations in bulk— Add many stores at once via CSV (Locations)
- Set up pickup & delivery per location— Configure each location's methods and schedule (Locations)
- Location limits by plan— How many locations each plan allows (Locations)
Updated on: 09/06/2026
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