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• Request a Quote - FAQs

  1. Quote Button’s display seems wrong Quote Button does not match with other buttons on your website Duplicated Quote Button The mobile version of Quote Button is different from the PC version. → Due to the special layout or theme, our app can not work 100%. Please reach out to us via [email protected] or live chat. We’re more than happy to help you fix this issue. **2. Why do I still see the Add To Cart Button glitches for a few seconds after reloadinFew readers

• Email has not connected yet/ SMTP error with Notification Quote

  If your app admin have the warning: "Send email error" like this: Request a quote app updates email encryption, please go to configured email and enter/update the password. Please check our documents to get it fixed: [Gmail configuration](https://help.omegatheme.Few readers

• Embed Request a Quote - Hide Prices app in Shopify new theme version

  Please go to our app and find **Settings --> Integrate theme--> APP EMBEDS ** Click to SAVE button to allow our app work on your theme. **(Please be noted that if the SAVE button is gray like the screenshot below --> the appFew readers

• Install Request a Quote - Hide Prices

  Directly go to this link Request a Quote - Hide Prices to install the app Step 1: Log in your Shopify account in App Store. Click the ADD APP button Step 2: You will then be redirected to your admin page and start installing ![](https://storage.crisp.chat/uFew readers

• Dashboard

  This is where you can check your efficiency with: Total requests for quote Total draft orders Quotes revenue Quotation Conversion Rate Average order value Average items count Salesperson order conversion rate Order breakdown data by countryFew readers

• Create an Offer - Create a Draft Order Manually.

  This function is to convert the quote into a draft order once the deal between you and the customer is agreed. Go to the quote that you want to convert, click “Create offer” button: Fill in the additional fields: message, add discounts, shipping cost or quote id (optional) then click “Create offer” ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31c000/anh-chup-Few readers

• Manage Requests and Quotes

  This is where you can check and manage quotes which are sent by your customer: Quote List. Draft Quote. Abandoned Quote. Status There are 4 statuses of quotes that you can see: New: show up new quotes Read: show up quotes that has been read Purchased: show up quotes that have been purchased Cancelled: show up quotes that have been cancelled. Logs: If you have coFew readers

• Create a Draft Order Automatically and Send Email Invoice to customer.

  To create a Draft Order Automatically and Send Email Invoice to customer, please go to the app --> Settings --> Advanced --> Automatically create draft order And do not forget to check this part: Send Notification to customer in Notification QuoteFew readers

• Display Settings - Quote Button Condition

  With Display settings tab, you can set up rules for quote button, hide prices feature and other display option related to quote form, quote table,... Create a rule for product that you want to show the "Add to quote" button. Choose one of the three options below: __All products __ __Manual __ __Automate __ Enable "Request for quote" feature for all products. To choose this optionFew readers

• Hide Prices

  There are 2 modes with Hide Price: Quote button condition: Follow the condition you have set for the Quote button. Customize: Others → With Quote button condition, you will use the Rule that is set for the Quote Button. If the product has the Quote Button, the price will disappear.Few readers

• Gmail Configuration with API

  Go to app -> Settings -> Notification & Template ->Email Settings & Integrate -> Choose Account -> Gmail with API. 2. Click on Login with Google. Choose account you want to configure to receive quote notification. ![](https://storage.crisp.chatFew readers

• Quote Settings - View & Button (How the Quote button display on your online store))

  In this section, you can change the settings of the Quote button (Position, Style, Text) with the preview. We have options for Quote Button In **Product Page, Collection Page and the View Quote button. ** View on product page There are 5 options to show the Quote button in the position: ![](https://storage.crFew readers

• Request For a Quote - display on collection page

  You can configure settings for the Request a Quote app to display on the collection page. *** Enable RFQ in collections** If you want to add RFQ button on collection page, you can follow these steps: Step 1: Go to Online Store > Live theme > Actions > Edit code Step 2: Find collection snippet liquid file, suSome readers

• Request For a Quote - advance settings

  Automatically create draft order Automatically create a draft order and send email invoice to customer after they submit their request. Data sychronzation with Shopify Customers Note: If you want to use this option, please click here to update permission for the app. You must design your form including the Email field to create new customers. Show viewed product list Show all products which vieFew readers

• Show Request For a Quote app in page

  If you would like to let the customer enter the products manually into the quote, you can use this function to create a separate page to apply request a quote app. Go to app --> Settings --> Advanced --> Show RFQ app in page After choose the option and save the setting, you can create a manual quote page by linking your store URL with /apps/request-a-quoFew readers

• Popup Settings

  Quote Form In this section, you can design the Pop-up Form for customers to fill their information. You can add more available fields with the preview next to the Form Field for the best check. **Please be noted that: ** **If you want customer doesn’t have to fill information with theFew readers

• Gmail configuration

  Go to https://myaccount.google.com/lesssecureapps and sign in with your account. You will see the box like this screenshot,Very popular

• Quote Button is not showing for all products in the Collection (theme 2.0)

  Please go to the Theme -> Customize -> Theme Setting -> App Embeds Adjust the number same as collection products per page on your website. If your Collection Page has 24 products per page, please choose the number 24.Few readers

• How to get the Notification about Quote Request

  In the Notification Quote, you can configure your email and connect the app with Zapier to receive a notification when you get a new quote submitted by customers. 1. Email settings To make email sending/ receiving function working, you need to configure the email. Step 1: Choose your type of email account and fill in the information. ![](https://storage.crisp.chat/users/helpdesk/website/8383eFew readers

• Request For a Quote - Admin email template

  After configuring email in Email Settings & Integrate, please check Email Template In Admin email template you can add multiple emails to the field to receive new quote notification emails and design how to display a quote form, add/ change/ edit variables for a notification andFew readers

• Request For a Quote - Customer Email Template

  In Customer email template you can design how to display a quote form (add/ change/ edit variables) for a notification.Few readers

• Request For a Quote - PDF templates

  You can design the PDF invoice template for your customer here Just in put the require information then you can review the final result on the right sideFew readers

• Zoho mail configuration

  The users need to generate and use application specific password when accessing the email account via POP/ IMAP or Active Sync if Two Factor Authentication is enabled for the account. Login to http://www.zoho.com/mail as user Click My Account link at the top to view Zoho Accounts From the left menu, select Security >> App passwords. Under the AppFew readers

• Yahoo mail configuration

  You'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app. Sign in and go to your Account security page Click Generate app password or Manage app passwords. Select your app from the drop doFew readers

• Amazon SES mail configuration

  Step 1: Create SMTP Credentials To send emails through the Amazon SES SMTP interface, begin by creating SMTP credentials - a user name and a password - as shown below: Log into the [AWS Management Console](https://signin.aws.amazon.com/signin?redirect_uri=https%3A%2F%2Fconsole.aws.amazon.com%2Fconsole%2Fhome%3Ffromtb%3Dtrue%26hashArgs%3D%2523%26isauthcode%3Dtrue%26state%3DhashArgsFromTB_us-east-1_81cb4f49bd4b9133&client_id=arn%3Aaws%3Asignin%3A%3A%3Aconsole%2Fcanvas&forceMobileApp=0&cSome readers

• Office365 mail configuration

  Please note that you cannot use Microsoft Security Defaults or multi-factor authentication (MFA), if you are turning on, please turn off this. To disable Security Defaults, please check here To disable MFA, please check [here](https://support.microsoft.com/en-us/account-billing/turning-two-step-verification-on-or-off-for-your-microsoft-account-b1a56fc2-caf3-a5a1-f7e3-4309eSome readers

• Request For a Quote - Salesman Account

  Salesman Account This part allows you to create salesman accounts to generate quote request traffic. __Create an account __ __Enable/ disable account __ Edit an account Delete an account 1. Create an account **Step 1: Click on Create Salesman account ** **Step 2: Enter information of the salespersoSome readers

• Integrate with Facebook pixel

  Integrate with Facebook pixel If you would like to track customer's behavior with the Quote button on your store when you run Facebook ads, our app is integrated with the Facebook Multi Pixel app https://apps.shopify.com/facebook-multi-pixels. After installing the pixel app and complete setting, click add to quote will show up as the same conversion event like add to cart: ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31Some readers

• How to properly uninstall Request a Quote app

  Uninstall app When you uninstall the app, there will be some asset files still there. To completely delete it, you have to find and remove. Go to Shopify admin → Themes → Edit code Then, in the "theme.liquid" file, please search for the code {% include 'omgrfq_script' %} and delete it. ![](https://storage.crisp.chat/users/helpdesk/website/8383e5404a31cPopular